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Seagate ext HDD USB connector "clicks" when plugging in usb 3.0 cable

  • Hard Drives
  • USB Connector
  • Seagate
  • Cable
  • USB3
  • Storage
Last response: in Storage
March 9, 2013 1:06:58 AM

As above. It's a new Seagate Expansion usb3.0 1TB external hard disk I just bought... when I plug the cable in, it takes some effort, and I need to press a little.

But the few times I've tried, I heard a click sound inside the drive.

Is my hard disk's usb connector faulty? I'm quite afraid that it's the connector soldering parts being damaged!

More about : seagate ext hdd usb connector clicks plugging usb cable

a c 79 G Storage
March 9, 2013 11:41:56 AM

I used to have a Seagate Expansion and, as I recall, the usb port on it was uncomfortably loose so I connected the cable to it and never removed it after that.
To unplug it from the PC I always unplugged it at the other end only.

If the drive works okay I wouldn't worry about it, but don't keep disconnecting the cable at the drive end if you can avoid it.
March 9, 2013 11:50:23 AM

Do you think it's a good reason to bring it back to the retail shop for an exchange? Since I'm still within my rights as a consumer to return it for a new one.