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Unable to connect to the web, but network is connected.

Last response: in Networking
May 28, 2010 3:04:42 AM

I am trying to help a relative fix a computer, and it is unable to visit web pages and connect messenger programs like AIM/MSN. I'm not too sure what to look for, I've tried a system restore and uninstalling the drivers..but to no avail. The network is connected and is marked as home, it is definitely not the access point, but just the computer. Anyone have any good ways of trouble shooting this? Thanks!
May 28, 2010 3:11:14 AM

well, i installed a different browser, and it seemed to work. but all the other programs don't work for some reason..