Is cdw.com Computer and Networking Products Distributor? O..

Archived from groups: comp.sys.laptops (More info?)

I am shopping for some Home Networking stuff, Is CDW is Distributors?.
How is their on-line store?. Is there any good ones out there?. thanks.

Archived from groups: comp.sys.laptops (More info?)

santa19992000@yahoo.com wrote:

> I am shopping for some Home Networking stuff, Is CDW is Distributors?.
> How is their on-line store?. Is there any good ones out there?. thanks.

CDW does have technical staff but they're mostly a pass-through. If you
know what you're about then newegg is a good source, however if you check
CompUSA online right now you'll find that they've got a few items really
heavily discounted.

If you're looking for a real distributer then try Tech Data, but you need to
give them a resale certificate and if you're not doing huge volume the
online stores can get you better pricing, and the stuff the online stores
ship to me usually comes right out of one of Tech Data's warehouses.

What, specifically, are you trying to set up?

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)

Archived from groups: comp.sys.laptops (More info?)

santa19992000@yahoo.com wrote:

> John,
>
> Who are those on-line stores which ship out from TechData warehouse,
> could you please list some?.

Buy.com, newegg, CDW, just about all of them that I've dealt with have
shipped from the Tech Data warehouse in New Jersey at one time or another.
At other times they ship from Ingram or other sources whose addresses I
don't know.

> After purchasing the product from those
> on-line stores, if the customer needs any Technical help in installing
> the product, who will provide the Tech support?, Is the Tech Data
> provides the Tech support or the OEM provides the tech support?.

Tech Data doesn't talk to end-users for the most part, or didn't when I had
an account with them. The support comes from the store or from the OEM.

> I am
> looking for good Distributor who can supply some Computer Products for
> my store, I am not clear about the tech support who has to take care?.
> if you can provide some additional info, appreciated.

Tech support is mostly by the OEM, not the distributer. Tech Data does have
support staff and also offers training both to the reseller and to the
reseller's customers, or again they used to--don't know if that's still the
case.

> Also besides tech Data, are there any other Distributors outthere who
> Distributes Computer Networking stuff. Thanks.

The Big Three are Tech Data, Ingram Micro, and Merisel.

Note that the distributers do enforce authorizations--if the manufacturer
says that you have to jump through hoops before you can buy product they'll
make you jump through the hoops.


--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)