Text Msg Address Change

Archived from groups: alt.cellular.attws,alt.cellular.cingular (More info?)

I received a text message from Cingular advising of this change on 4/12/05.

"Norm" <NOSPAM@yahoo.invalid> wrote in message
news:yt-dnVjimZVttO_fRVn-tg@speakeasy.net...
> Hope this info helps others. All ATT (and I think Cingular as well) text
> message addresses have changed to "@mmode.com"
>
> I don't know about other customers but I was never told until I had
> problems with text messaging over the past 48 hours.
>
> I was not getting text messages. Nor was my wife.
>
> I called ATTWS (I'm still on TDMA) yesterday and asked if they were
> having problems with text messaging. Customer Service said no and sent
> me a test message that came through. In hindsight, they probably didn't
> send via email.
>
> Then last night I didn't get another text message and the sender got an
> error. So I sent several text messages to my cell and they did not get
> through but no error bounce backs.
>
> I just called Customer Service. They said "the addresses have changed
> let me get it for you." He came back on and said that all customers (ATT
> and Cingular) were now "@mmode.com".
>
> I asked when the change was made. A: about a week ago. Q: why didn't you
> tell your customers. A: we just found out in Customer Service, there
> have been communication problems with the merger.
>
> I suggested that it is awful customer service and that he should tell
> his boss squared since many people rely on text messaging for travel
> updates and day to day communication.
>
> So, FWIW.......HTH
>
> --
> Please send email to: nwhiii at yahoo dot com

Archived from groups: alt.cellular.cingular (More info?)

I can get texts from other phones, and when I use AIM forwaring to
phone, it works.

Both "number@mobile.mycingular.com", and "number@mmode.com" do
nothing. No bounce to the mail client, and no message on the phone.

Customer service was clue-less but did open a ticket. We'll see.

I use a TDMA Motorola C331 at present. My contract has a few months
left - then guess it's in to the GSM foray.

Norm <NOSPAM@yahoo.invalid> wrote:

>Hope this info helps others. All ATT (and I think Cingular as well) text
>message addresses have changed to "@mmode.com"
>
>I don't know about other customers but I was never told until I had
>problems with text messaging over the past 48 hours.
>
>I was not getting text messages. Nor was my wife.
>
>I called ATTWS (I'm still on TDMA) yesterday and asked if they were
>having problems with text messaging. Customer Service said no and sent
>me a test message that came through. In hindsight, they probably didn't
>send via email.
>
>Then last night I didn't get another text message and the sender got an
>error. So I sent several text messages to my cell and they did not get
>through but no error bounce backs.
>
>I just called Customer Service. They said "the addresses have changed
>let me get it for you." He came back on and said that all customers (ATT
>and Cingular) were now "@mmode.com".
>
>I asked when the change was made. A: about a week ago. Q: why didn't you
>tell your customers. A: we just found out in Customer Service, there
>have been communication problems with the merger.
>
>I suggested that it is awful customer service and that he should tell
>his boss squared since many people rely on text messaging for travel
>updates and day to day communication.
>
>So, FWIW.......HTH

Archived from groups: alt.cellular.cingular (More info?)

In article <5c3571d9gbk94u8fskuqihracp1s0bd0u6@4ax.com>, mm1245
@netzero.net says...
> I can get texts from other phones, and when I use AIM forwaring to
> phone, it works.
>
> Both "number@mobile.mycingular.com", and "number@mmode.com" do
> nothing. No bounce to the mail client, and no message on the phone.
>
number@mobile.mycingular.com still works for me as of 4/30 but
number@mmode.com does not. Nor have I received any notice. Any other
Cingular not ATT customers reporting mobile.mycingular.com not working?

Why would Cingular use "mmode" -- wasn't that an ATT marketing term that
Cingular isn't even using?
--
Jud
Dallas TX USA

Archived from groups: alt.cellular.cingular (More info?)

Friday, Customer service called back, they sent me an email, then I
tested it and it works. Hmm, trouble cleared while testing?

That is using the number@mobile.mycingular.com as I have done for
some time.

Still working this weekend.

Archived from groups: alt.cellular.cingular (More info?)

"Jud Hardcastle" <I5i5changethistodash5rbo@xemaps.com> wrote in message
news:MPG.1cdd5cfb3048fd6698989f@news.dallas.sbcglobal.net...

> Why would Cingular use "mmode" -- wasn't that an ATT marketing term that
> Cingular isn't even using?

It was an AT&T Wireless term that Cingular bought and obviously liked it
better than whatever their equivelant was.

Archived from groups: alt.cellular.cingular (More info?)

"Merlin" <mm1245@netzero.net> wrote in message
news:oac871tlkvetm2lhrsltk8pcm995n4ubql@4ax.com...
> Friday, Customer service called back, they sent me an email, then I
> tested it and it works. Hmm, trouble cleared while testing?
>
> That is using the number@mobile.mycingular.com as I have done for
> some time.
>
> Still working this weekend.
>
Still working for me (in Seattle) to
the old mycingular address.

Bernard