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Mouse and keyboard wont work at all how do i access my computer to fix this

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February 28, 2011 6:24:38 PM

My USB ports won't work at all and i have fix it twice just by pushing on some chords and stuff but it doesn't work any more and now i can't do anything about it is there any way to get into my computer to fix this or is the motherboard fried?
February 28, 2011 7:19:17 PM

thanks for the reply and no ps2 unfortunately or i would have tried that and the front ports don't work. also the last time this happened the mouse worked just not the keyboard than it turned into both this time. the last time to fix it i had to re download the keyboard software so if i could get into the control panel i could try that again but i don't know how to get anywhere without a mouse or keyboard.
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February 28, 2011 7:28:39 PM

If it is just a standard keyboard it shouldn't require drivers. I would assume that since there is no PS/2 that there is no serial. What board is it?
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February 28, 2011 7:36:28 PM

It's just a simple Dell keyboard that came with the computer.
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February 28, 2011 7:45:46 PM

Well I meant to say motherboard. You can find the model on Dell's website and try to find a solution through the manufacturer. Does this computer still have a warranty?
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February 28, 2011 8:13:16 PM

no, no warranty.
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February 28, 2011 8:28:04 PM

What is the model called? I can try and find it for you if you like.
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February 28, 2011 8:45:12 PM

its a dell dimension 9150
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February 28, 2011 9:20:43 PM

And the processor? AMD or Intel?
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February 28, 2011 9:27:53 PM

Nvm, it would be a P4.

EDIT:If you have a repair disc, perhaps you should try that.
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February 28, 2011 10:12:30 PM

terpzfan8 said:
My USB ports won't work at all and i have fix it twice just by pushing on some chords and stuff but it doesn't work any more and now i can't do anything about it is there any way to get into my computer to fix this or is the motherboard fried?

You've tried the two front USB 2.0 connectors and all five rear USB 2.0 connectors?

What do the Diagnostic Lights on the front panel indicate? If 2, 3 and 4 display solid green it indicates a possible USB failure has occurred.

An alternative might be a USB add-in card.
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March 1, 2011 10:49:31 AM

we went to best buy and got a USB card and tried that and it still doesn't work
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March 1, 2011 10:54:59 AM

Maybe putting your HD in one of your dude's computers so you can download all the drivers you need ?
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