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3rd time RMA help?

Last response: in Graphics & Displays
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October 15, 2010 3:23:15 AM

Story of my life,

Ill keep it short. 8800 gt stopped working 3 weeks ago. Contact EVGA, they RMA me a 8800 gtx and it works for an hour then this happens:

http://www.youtube.com/watch?v=KotMiWmCBaM


I contact EVGA AGAIN, and so they say they will send me another one. I send mine back in...get the 8800gtx back ( hopefully it wasn't the same one I sent in because it only took them 2 days to send one back). Same thing is happening. This time I was playing Global agenda for less than 5 minutes...blue dots all over screen...BSOD...restart...freeze at login screen.


Could this be anything OTHER than my video card?

And how can I talk to EVGA about doing something else rather than this same lousy process over and over again?

help is much appreciated-thankyou.

More about : 3rd time rma

October 15, 2010 4:42:45 AM

Jumper "Clear CMOS" or remove MB battery for 2 minutes.
a b U Graphics card
October 15, 2010 4:45:01 AM

Inadequate power supply maybe?

Perhaps try to uninstall all ATI/nVidia drivers using Driver Sweeper. Reboot the system, see if it'll get to desktop. If it will, see if you can install the latest drivers. See if that fixes things.

Otherwise, could be the video card is still an issue.
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October 15, 2010 4:51:50 AM

Cleared the CMOS- no difference. my psu is 700W, well over the recomended amount. Can't do anything anymore because the video card isn't outputting video, yet the fan is running
October 15, 2010 4:55:41 AM

4 Wire Power Pluged in?
October 15, 2010 5:00:03 AM

yup
a b U Graphics card
October 15, 2010 5:04:32 AM

Can you load into Windows Safe Mode? Or does it still cause the same problem? (safe mode doesn't load the video driver)
October 15, 2010 5:15:24 AM

Can't Do much...Ima try and change the pci e slot now and screw w/ the wires triple checking everything. My screen doesn't even show up so its as if the video card i\sn't outputting power, yet its getting power to the fan..
October 15, 2010 5:21:13 AM

Different VGA Cord
" Monitor
October 15, 2010 5:47:13 AM

Just un plugged and rebuilt my whole computer again. tried different monitors..looking like ill have to go borrow someones PSU to see if it works or someones vid card. bleh..
a b U Graphics card
October 15, 2010 9:59:10 AM

WOW!! The video sure scared the hell out of me.....
Have you tried firstly:
1:)  Changing the DVI port, I believe the card has 2 DVIs right?
Try one first and then try the other one....
2:)  If that didn't work, did you try a new DVI cable?
a b U Graphics card
October 15, 2010 3:54:54 PM

Just looks like normal VGA card ram/Gpu corruption.
The 8800gtx have a habit of going bad, had one myself.

Only thing you can really do is another RMA, the company only has t provide a repair or equivalent product when you send them a faulty card. It's just unfortunate they send you faulty ones back.
I would suggest calling them again, explaining whats been going on and asking just what it is they do to test these cards if at all.

If you do not get a satisfactory answer tell them you will be contacting trading standards. Then see if they pull a finger out.
a b U Graphics card
October 15, 2010 4:01:50 PM

Three leters...RMA
a c 271 U Graphics card
October 15, 2010 4:03:09 PM

Did they swap a G92 8800GT for an older G80 8800GTX?
October 15, 2010 5:28:18 PM

YEah just going to RMA it, AGAIN.
a c 271 U Graphics card
October 15, 2010 5:42:25 PM

dfraaz said:
YEah just going to RMA it, AGAIN.

It may be worth stipulating that you don't want an older card in return.
a c 271 U Graphics card
October 15, 2010 8:24:40 PM

You had the newer faster card replaced with an older, slower and less power efficient card.
a b U Graphics card
October 15, 2010 8:52:13 PM

dfraaz said:
well I called customer support and they are replacing it with this one :) 

http://www.newegg.com/Product/Product.aspx?Item=N82E168...


Now THAT, is a proper RMA. :)  That's actually a good upgrade from your 8800GT. It's a whole new chipset too, one which is pretty reliable. I don't foresee you having problems later on.

And yes, as mousemonkey pointed out, the 8800GTX used the "G80" chipset, which was the version PRIOR to the "G92" in your old 8800GT. Ultimately, the G92 revision was a faster/better GPU.

You're good to go with that new GTX 260. That's a good card. :) 

Edit was to fix typographical errors.
a b U Graphics card
October 15, 2010 9:27:52 PM

Hell yea..hope this new card works for you with no problems, now i am jealous.
!