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BSOD/Random restart problem

Last response: in Graphics & Displays
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October 16, 2010 7:05:53 AM

I recently purchased a pair of G.Skill's F3-12800CL9D-4GBRL (see http://www.newegg.com/Product/Product.aspx?Item=N82E168...). I already had 2 sticks of A-Data standard 2GB DDR3 1333 RAM (single-channel) installed that came with my computer.

I don't have any idea what the problem is with my computer, it was running fine before installing this G.Skill RAM. I had experienced no blue screens besides the error that I was receiving with the video card driver that I had already corrected. I have been playing games fine, without a problem for weeks, but then I go to install this RAM and now I'm getting random restarts while doing anything from browsing the internet, to attempting to launch a game, to attempting to shut down the computer! I mean, it's ridiculous, I've been able to manage on my own, diagnosing and solving problems I've had with previous computers, but this error is way beyond me.

The problem would seem to be the new RAM, and it is very easy to simply blame the RAM; however I don't believe that the RAM is the culprit. After try and try again, I decided to see if my original setup (without the new RAM) worked, but unfortunately even that resulted in yet another restart.

I believe it to be my video card since it is the only other thing that I had to remove and/or install (I also removed and reinstalled the CMOS battery in order to reset the BIOS settings as well as the RAM frequency settings, and possibly solve the problem). Also, when I first installed the RAM, I had previously researched and found that it, by default settings, runs at 1333 instead of 1600, so I decided to go ahead and set it to 1600 before I started up my system. I didn't take into consideration, however, that the setting might also affect my other RAM as well (which is 1333 RAM, and not 1600), but I highly doubt that setting those two RAM sticks to 1600 would cause them any trouble by the first system startup.

Another thing I observed when setting the RAM to 1600 is that when my computer restarted to apply the settings, it began to restart itself, but my monitor wasn't receiving a signal from my video card (in other words, no picture on my monitor being displayed on the restart). I thought it might be that the system was setting the RAM sticks to 1600, but it was taking too long so I proceeded to shut off my computer manually by holding the power button, and tried to re-seat the RAM in hope that the system would re-recognize the RAM and I would be able to "start fresh". However, upon starting up the computer, I typed in my password to log on to the computer and my computer restarted without displaying the desktop at all.

I have no idea what the problem might be, and I've never encountered something this serious before, so please, if anyone can help me I would deeply appreciate it.

The computer I have is a:
CyberpowerPC Gamer Xtreme 1072LQ Intel Core i5 655K(3.20GHz) 4GB DDR3 1TB ATI Radeon HD 5770 Windows 7 Home Premium 64-bit
(can be found at http://www.newegg.com/Product/Product.aspx?Item=N82E168...)
Motherboard (not indicated on NewEgg specs): EVGA P55V LGA 1156 Intel P55 Micro ATX Motherboard

I've also added on a 120mm case fan (http://www.newegg.com/Product/Product.aspx?Item=N82E168...)

Below is a list of some of the BSOD error messages that I've copied from Windows:

==========================================================
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000003
BCP2: FFFFFA8006CD0880
BCP3: B000000000000000
BCP4: FFFFFA8006CD0888
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Additional information about the problem:
BCCode: d1
BCP1: 00000000FFFFFFFF
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880018E5084
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFA800A6C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034885BA
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

==========================================================

Thank you for your time
-Nate

_________________________________________________________________
Edit:

Last night I played about 4 hours of Killing Floor straight, without closing the program, and I didn't get a BSOD error once. Then, after I was finished playing for the night, I tried to close the program and got a BSOD right away, just as I clicked on "yes" in reply to "are you sure you want to exit the game?" I was laughing inside, but I was pissed... Oh well though, just thought I might add another detail, I found it very interesting and I thought it might help to pinpoint the problem.

Thanks again,
-Nate

Best solution

October 18, 2010 1:58:15 AM
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Ram speed settings on a computer should always be set to the slowest ram you have. All installed modules will run at the same speed.
October 25, 2010 9:38:53 AM

Best answer selected by atreyuevr.
October 25, 2010 4:18:11 PM

This topic has been closed by Mousemonkey
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