Sign in with
Sign up | Sign in
Your question

How long should i hold waiting for bfg tech support

Last response: in Graphics & Displays
Share
October 16, 2010 8:13:26 PM

my B F G 8800 gt went out and i am on hold...

i realize bfg is not in the GPU business anymore...but i believe they still provide support at the moment.

i have been on hold for 60+ mins with the same message.

"your call is important to us...hold for next rep..."

*not a joke
October 16, 2010 8:30:20 PM

ok...

well after hold for an hour a tech comes on phone and pretty much says sorry cant help you...

support is only there to take care of outstanding issues...
m
0
l
a b U Graphics card
October 16, 2010 8:45:12 PM

^+1 BFG is no more. :cry: 
m
0
l
Related resources
a c 359 U Graphics card
October 16, 2010 8:48:37 PM

BFG is going through liquidation because nVidia basically cut them off as a business partner. As a result of that, a major part of their revenues has been eliminated. Since it is difficult for a company to remain in business without having any revenue stream, BFG has gone out of business.

I am sorry, but you will be on hold for eternity. Throw away your card and buy a new one.

See following link:

http://www.zdnet.com/blog/hardware/bfg-tech-winding-dow...
m
0
l
a c 271 U Graphics card
October 16, 2010 8:52:15 PM

Or contact PNY and they will give you 25% off a new card.
m
0
l
Related resources
!