My dell optiplex 755 pc is not showing videos

Hello,my dell optiplex 755 wont play dvds i only get sound but no video
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  1. has it always been like this?
    If it has
    try downloading and installing K-Lite Mega Codec pack (free-google it)
    need appropiate codecs to play dvds
    if it just started happening and it was working fine before
    than it is something else
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