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To run the Program Compatibility

Open the Program Compatibility by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under Programs, click Run programs made for previous versions of Windows.

Follow the instructions in the troubleshooter.

If you cannot install a program, insert the installation disc for the program and, using the troubleshooter, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The troubleshooter is not designed to work on programs that have an .msi file name extension.