its not a loose screw, I've checked all of them. The case is brand new but if course I got it from newegg so the return isn't as pleasant as it could be. Would like to just get the one I have working. I use the USB ports all the time and would like to have access to all four and not just two.
I think its the cables simply because if I connect the problem cable to any of the 3 on board USB connections it causes the error to occur where as everything is peachy if I remove that and connect everything else.