I cannot get the push pins to rotate counterclockwise to remove the cooler from my Intel Core 2 Extreme processor, model QX6850. The cooler is Intel part # D74883 001. Intel Socket LGA775. I tried a screwdriver. Any suggestions?
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You need to push "down" to rotate the latches counterclockwise. Chances are, they are already in the counterclockwise position and that is why they will not turn. Try turning them to the right to test.