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Logitech G9 mouse not detected or broke?

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  • Mice
  • Logitech
  • Components
Last response: in Components
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March 15, 2011 6:32:20 PM

I just purchased mine 3 months ago. Its worked fine up to yesterday. I don't know if the mouse is broke or if its a windows problem. Any advise.

thanks all

More about : logitech mouse detected broke

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March 15, 2011 7:08:47 PM

go into your hard drive program files delete all the logitech files/drivers reinstall them then tell me what it does.
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March 22, 2011 12:21:55 AM

hi cia thanks for your attention.

I deleted all Logitech installed programs and deleted all folders. I shut down, plugged in the mouse hoping it would be detected but nothing. I then re-installed the Setpoint software (5.2A) from the installation disk. I tried a different USB and I tried another computer also, still dead. I checked for update software, none to download.
I understand there is a 3 year warranty, so I will return it for repair or replacement.

Thanks again

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March 24, 2011 11:56:36 PM

Best answer selected by gerry410.
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March 25, 2011 7:54:54 PM

gerry410 said:
hi cia thanks for your attention.

I deleted all Logitech installed programs and deleted all folders. I shut down, plugged in the mouse hoping it would be detected but nothing. I then re-installed the Setpoint software (5.2A) from the installation disk. I tried a different USB and I tried another computer also, still dead. I checked for update software, none to download.
I understand there is a 3 year warranty, so I will return it for repair or replacement.

Thanks again



Im glad i could help please do let us know what they end up doing for you.
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April 27, 2011 4:08:07 AM

I'm happy to report Logitech sent a replacement even before I returned the defective mouse. I couldn't have been more satisfied.
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April 28, 2011 5:27:42 PM

good to go then
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!