CAN NOT ACCESS MY FTP SERVER VIA COMCAST INTERNET

confused1

June 12, 2010 9:54:40 PM

I just switched from one isp to comcast, and after a few days of using it I can no longer access my domain via ftp. I have no problem accessing the domain from my current network when I hook up with my old provider, but when I switch back to the new provider I can ping the site view the website but I can not access the domain via ftp. Any ideas? Thanks so much.

More about : access ftp server comcast internet

| E-mail me updates
| Report abuse

tigsounds

June 13, 2010 7:30:53 PM

confused1 said:

I just switched from one isp to comcast, and after a few days of using it I can no longer access my domain via ftp. I have no problem accessing the domain from my current network when I hook up with my old provider, but when I switch back to the new provider I can ping the site view the website but I can not access the domain via ftp. Any ideas? Thanks so much.

Some new subscribers to Comcast somehow have a Comcast proxy installed in their machine at the time of first connection. This happens most often if you call them with original connection problems. Check your internet connection settings and see if there is a proxy, if so, delete it, reboot and see if everything works better.

Start>settings>Control Panel>Internet Options>Connections>Dial-up and Virtual Private Network Settings

If it is there, delete it.
If it's not there, then another problem exist (of course).

I have no idea how it gets there. I've seen it twice with new subscribers, but at complete loss of it's origin as I was there at first-connect and saw nothing happening to put the proxy there. After internet works for about 2 weeks, Comcast will send an email requesting person remove proxy. They can get it in, but can't remove it.

| Report abuse

confused1

June 13, 2010 10:09:36 PM

Thanks for the imput, nothing was there so that isn't it. My internet works just fine with the comcast. I can access website etc...no problem just can't access my FTP site. Other FTP no problem but not the one I need to get to. I can access my ftp no problem using my old internet connect, just not with comcast.

| Report abuse

kendo2

July 24, 2012 11:28:44 AM

111363,3,654345 said:

When in doubt of almost any issue or problem, first suspect Comcast is the problem. They were the 2010 winner of the "Golden Poo" award and are in the running every year. I use Windows XP ftp, and it works with some issues. Lately Comcast = Xfinity's Apache server often does not understand the command in response to several commands like put, get, del, etc. The exit / bye is not graceful. This is a new (several weeks now) development with them--24JUL2012=bye and good luck with them!

| Report abuse