Hi, I have a HP Pavilion dv7-3160us Entertainment Notebook, with Windows 7 prei
Hi, I have a HP Pavilion dv7-3160us Entertainment Notebook, with Windows 7 preinstalled. It worked fine the first two months. All of a sudden, one major change occured in the display: when I start the computer, the background is red instead of black. This distorts all the other colors. Even the writing in Word, etc, is reddish. Could you please help me to solve this problem? Thank you, Ioan DRUTA,
Try hooking the laptop to an external moditor. If the colours are okay, then there is a problem with the display itself. I would try to ger updated drivers from the HP website. The most current is 2009-09-25 , Version:1.00 A, 111.26M. If your is older update the graphic driver. Try adjusting the colors by right-clicking the desktop and selecting the ATI Catalyst control panel and select color and change it to use the default setting. Otherwise if the computer is still under warantee take it to a HP service center.