The TV video and audio are connected in a pairs. That way when you swap to the DVD, you don't hear the sound from the TV and get the picture from the DVD. So if you connect the laptop to the VGA input, you need to swap the video signal to that input, lets call it Input 3. The audio connection also needs to be connected to that Input 3. If you have the audio jack from the laptop conncted to some random input, you won't get the sound. The issue with low sound is what I was talking about also, the TV may not be able to amplify the output level of your laptop enough. If you want to use the laptop and the TV, you may need to buy some speakers to hook up to the laptop. If you don't care much about the sound, some $30 speakers should have enough output to listen to in a room. Just don't expect to be talking loudly over it, but you can fill a full room with the audio from some cheaper speakers.