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BSOD while playing BF3

Last response: in Windows 7
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November 20, 2011 4:07:25 PM

Hi all, I just built a new computer a week ago. It has been running fine for a week, and I've played Battlefield for a week with no problems. However, now I can only play for ~5 minutes before I get a BSOD.

The error code is 3b, and when I use BlueScreenView, it says that it is caused by "ntoskrnl.exe"

I've run Memtest and sfc /scannow, both giving me the all clear. I just ran chkdsk without any errors as well.

Everything's been running smoothly until now, and I am starting to get really worried about this. I have also put in around 20 hours of BF3 without a hitch.

System specs:
i7 990X - 3.47 ghz
Asus Sabertooth X58 mobo
Asus GTX 560 1 GB graphics card
3x4 GB Kingston RAM
1 TB Western Digital Caviar Blue HDD
Windows 7 Professional 64-bit
750 watt Antec PSU


==================================================
Dump File : 112011-23805-01.dmp
Crash Time : 11/20/2011 9:11:56 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0338c20a
Parameter 3 : fffff880`0553cbf0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112011-23805-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 7601
Dump File Size : 290,736
==================================================

==================================================
Dump File : 111911-40669-01.dmp
Crash Time : 11/19/2011 11:29:21 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0339e399
Parameter 3 : fffff880`096a4a30
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111911-40669-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 7601
Dump File Size : 285,600
==================================================



Please help!

dmp files and PERFMON html log

More about : bsod playing bf3

a b $ Windows 7
November 21, 2011 12:05:28 PM

Sillymon said:
Hi all, I just built a new computer a week ago. It has been running fine for a week, and I've played Battlefield for a week with no problems. However, now I can only play for ~5 minutes before I get a BSOD.

The error code is 3b, and when I use BlueScreenView, it says that it is caused by "ntoskrnl.exe"

I've run Memtest and sfc /scannow, both giving me the all clear. I just ran chkdsk without any errors as well.

Everything's been running smoothly until now, and I am starting to get really worried about this. I have also put in around 20 hours of BF3 without a hitch.

System specs:
i7 990X - 3.47 ghz
Asus Sabertooth X58 mobo
Asus GTX 560 1 GB graphics card
3x4 GB Kingston RAM
1 TB Western Digital Caviar Blue HDD
Windows 7 Professional 64-bit
750 watt Antec PSU


==================================================
Dump File : 112011-23805-01.dmp
Crash Time : 11/20/2011 9:11:56 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0338c20a
Parameter 3 : fffff880`0553cbf0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112011-23805-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 7601
Dump File Size : 290,736
==================================================

==================================================
Dump File : 111911-40669-01.dmp
Crash Time : 11/19/2011 11:29:21 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0339e399
Parameter 3 : fffff880`096a4a30
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111911-40669-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 7601
Dump File Size : 285,600
==================================================



Please help!

dmp files and PERFMON html log

Bug Check Code : 0x0000003b as far back as Win 2000 usually is tied to a hardware problem. Check for Bios upgrade, even though you just built.
November 21, 2011 12:19:49 PM

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Parameters

The following parameters are displayed on the blue screen.
ParameterDescription 1The exception that caused the bug check 2The address of the exception record for the exception that caused the bug check 3The address of the context record for the exception that caused the bug check 40

Cause

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

Video card hardware or video card driver related probably
Related resources
a b $ Windows 7
November 21, 2011 2:11:19 PM

BF3 needs the latest drivers even the lateest beta drivers if you can get them!
November 21, 2011 11:56:29 PM

Hi guys, thanks for the replies.

It got to the point where I got Memory_Management every five minutes a couple hours later that day.

My dad took it in to Intel for testing today on their test rig, and the i7 was at fault. They installed a new i7 for me and it apparently works now.

Thanks for all the help!
a b $ Windows 7
November 22, 2011 4:33:31 PM

^^ Highly unlikely it was the CPU, especially since you also got MEMORY_MANAGEMENT BSOD's. Almost certainly was RAM related.
November 27, 2011 6:35:42 AM

yeah.. ive never heard of a faulty i7 cpu .. maybe a cyrix cpu haha
!