I am having enormous problems with a barebones kit I have just purchased.
The hardware is as follows
GIGABYTE Z68AP-D3 (BIOS updated to the most recent firmware)
Intel i5 - 2500K
2 - 4GB DDR3 Patroit PC10666 1333MHZ
Seagate 1TB Serial ATA 7200 RPM/32MB/SATA 6G/bs
600W Diablotek DA Series ATX Power Supply
After running into my problems I have run a memtest on my RAM, 1 pass, and had no errors. I did a check on my hard drive and had no errors, and after that have since run a kill disk on it to do a 1 pass and write all zeros, and I am still running across the same problems.
I have two Windows 7 Professional 64-bit installation DVDs, both downloaded from separate Microsoft sources, one from their website, one given to me by a customer support representative. Both installations produce the same results.
One of two things happens when I attempt to boot from my DVDs.
Installation begins as usual, I make it to the initial windows is loading files screen, executes this as I would expect, then proceeds to Windows is Starting screen with the windows logo. After this screen it SHOULD proceed to the blue windows background screen with the installation GUI, but instead will just show a blank black screen and just sits there. I waited as much as a couple hours on this screen and nothing changes, it simply sits there.
Same situation as above except it continues to the installation screen. I press install now and it throws an error which says "Windows could not retrieve information about the disks on this computer". I click ok and try again and the installation continues as would be expected. This goes until the final steps of installing. A blue screen that says "Windows is starting services..." comes up and then it hangs on this screen. I restart the system and it goes to the same screen then skips it proceeds with installing and throws another error. "Windows/system32/dssenh.dll not designed to run on Windows or contains an error." I click ok and then another prompt comes up saying "Windows setup could not configure Windows to run on this computers hardware." Then it reboots.
I have had no luck with Microsoft technical support, I have tested the DVDs on other computers upto the beginning of the install and it never hung at a blank screen.
I have installed Windows XP 32-bit and it runs perfectly fine. I have installed Ubuntu 11.04 64-bit and it installed perfectly fine.
One thing to mention is I did install Ubuntu 10.04 LTS 64-bit and this installed perfectly fine once, I have since tried to install this and it fails when creating the files ystem that it should be copying files to. Even if the file system has already been created it fails at that point.
I am at a complete loss in what is going wrong. I don't know if its BIOS settings, if it is my RAM and the memtest just didn't show it, if its my hard drive and the check disk was lying. If something is wrong with the motherboard. I wouldn't think it would be the optical drive if I can install other OS just fine.
Please help me out, this is driving me absolutely crazy.