Selecting the appropriate drivers from here, it indicates I can download a driver from this month, v10.10, so I do so. (Either the pack including OpenCL, the pack without it, or just the driver itself without any other bundled software, I've tried each with no difference).
I uninstall my current drivers, which dxdiag lists as "aticfx64.dll version 8.762.0.0", (drops me down to 600x800 res or so). Then I run the Catalyst Installer from my admin account.
The installation utility unpacks, then I click install... then the process just quits and nothing is installed.
Has anyone else faced this problem?
(Tried to ask AMD... but they haven't responded.)
EDIT: Fresh install of Windows fixed this and several other issues I was experiencing.
Uninstall all ATI related files in Add/Remove programs.
Download and install Driversweeper
Run Driversweeper in safemode
Analyse and clean
Download and install appropriate drivers
Thanks for the reply. Unfortunately, while Driversweeper did find a few additional ATI files / registry values that the standard uninstall was missing, attempting to install the drivers ran into the same issue.
The Installer asks for language, then asks whether you want to install or uninstall. After clicking "Install" the installer disappears from the screen, and a few seconds later, disappears from task manager.
Maybe I'll try with 10.9 if I can find it... maybe this version has a bug in the installer or something.
This happens to me, and a LOT of other people. Something is (and has been) messed up with their install package for some time now...
Its the instal program suite thats the problem; you can still install the drivers via the command line (assuming you know what switches to toggle). I have the link for such an install on my home PC, though it should be easy enough to google...
Sent some info from my event log to ATI, they have now responded.
They believe it is likely a bug in the Windows Kernel, because both InstallManager and ntdll were listed in the Application Error.
I feel like we get punted by tech support to other parties a little too easily, but I suppose they could be right. They recommend unplugging nonessential usb items and uninstalling remote access software, unchecking some startup items from msconfig... I think they're trying to lighten the load on the kernel. There might be other creative ways I can try doing that to hope to dodge any conflicts. I rate it as a longshot, sounds a bit like voodoo, but we'll see how it goes.
After that I will reinstall windows. I'm putting that off a bit, I don't have the process streamlined for reinstalling all my apps or anything.
The fresh reinstall will probably fix it. I went through what you are doing once and in the end, that's all that fixed it. I dunno if it was an ATI problem or something in windows, but the only fix for me was the fresh install.
Try partitioning a section of your drive then save a windows backup onto it. Then format the main partition and reinstall windows there, and you can then try installing the backup to get most of your stuff back.