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CPU Usage 70-100% first 10-15 minutes of being turned on (Urgent)

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April 1, 2011 10:58:58 AM

I have screenshots and I will post them before I explain my situation.

http://i54.tinypic.com/2vj25bq.jpg

In this screenshot you will notice the network services taking up enormous amounts of CPU. Take special notice at iphlpsvc (IP Helper), gpsvc (group policy client), and nlasvc (network location awareness). IP Helper and the GPC give me my main problems, but what you see in this picture ONLY OCCURS just after start-up, and going back to normal after about 10 minutes.

In some cases, the CPU usage exceeds 100% and jumps to 250% and if I turn on sound and play some music, it is hard to describe what is coming out of my speakers..... just 700 different sounds.

http://i56.tinypic.com/2i1fccm.jpg

In this image you will see overall GENERAL CPU usage, all cores through the roof, that 50% usually hovers around 80+.

http://i53.tinypic.com/2gsmvbk.jpg

In this image, you will see services running under the svchost process utilizing most of my CPU.

This only started happening last month. I cannot put up with it anymore, even if it only lasts a good 10 minutes. The aftermath seems to have an effect on my sound as well with various sound tears and what-not.

Can any PC gurus PLEASE help me resolve this issue?

My system information:

Windows 7, 64-bit

Have MS Config set up to selective start where I have literally 4 programs boot up with a fresh start-up. 48 process running upon a fresh start-up. No programs that would hog CPU.


PS: Multiple scans have been done with very mainstream programs, no threats found. I recently defragged my harddrive as well.

Signed,

desperate computer owner
April 1, 2011 11:51:00 AM

Have you done any rootkit scans while logged into Windows Safe Mode? If not I would start there.
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April 1, 2011 1:19:24 PM

No, I have not. And my knowledge doesn't extend that far, I'll try and google how to.
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April 1, 2011 1:48:26 PM

I had a friend with an issue that multiple reputable spyware/virus programs couldn't detect. He ran Windows in Safe Mode with an anti-virus/rootkit program and discovered a treasure-trove of bad programs.

The bad thing is under normal operation of Windows, malicious programs can supercede the operation of your scanning software and will not show up but typically will under safe mode.
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April 1, 2011 1:57:31 PM

It's custom built, none of the DELL or HP junk.

Using a rootkit program in safe-mode? Any suggestions on what rootkit program to use? I'd like to at least see if I am dealing with what you guys mentioned.
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April 1, 2011 2:10:38 PM

It's been awhile since we did this, so I can't remember the product. I just went to www.google.com and typed rootkit removal cnet (I trust cnet a little more than most random websites which are just as likely to infect your computer as give you a useful program) and got this http://www.cnet.com/topic-software/rootkit.html .

Whichever one you look at, just do as much research on the product from respectable websites.
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November 9, 2013 1:05:53 PM

I had the same symptom, exactly: skyrocketing CPU usage within minutes of bootup. I THINK I may have stumbled on a cure by removing Microsoft Messaging from my startup folder. (But, I ALSO ran CCLEANER beforehand.......oh, and I deleted Avira Antivirus and installed AVG Free in its place. Good luck!
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