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Problems upgrading CPU

Last response: in Motherboards
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December 9, 2011 5:10:58 PM

Have an HP system A6756UK ( http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01... ) which according to these specs should accept a 9850 processor.

I have placed a hd9850xaj4bgh processor into the board and I get an error message telling me that the processor is not supported.

Can anyone point me to a solution for this issue - has me totally flummoxed and with a 9850 CPU that appears to be of no use to me :( 

All help gratefully accepted

More about : problems upgrading cpu

December 11, 2011 12:19:56 PM

bump :pt1cable: 
a b à CPUs
December 11, 2011 12:23:22 PM

From the HP website, it seems that your PC should support it. Does your system boot up at all? I'd contact HP and see if they can help.
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