Problems upgrading CPU

Have an HP system A6756UK ( http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01638226&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=3876674&query=a6756uk&tool= ) which according to these specs should accept a 9850 processor.

I have placed a hd9850xaj4bgh processor into the board and I get an error message telling me that the processor is not supported.

Can anyone point me to a solution for this issue - has me totally flummoxed and with a 9850 CPU that appears to be of no use to me :(

All help gratefully accepted
2 answers Last reply
More about problems upgrading
  1. bump :pt1cable:
  2. From the HP website, it seems that your PC should support it. Does your system boot up at all? I'd contact HP and see if they can help.
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