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Windows 7 does not recognize IDE drives

Last response: in Components
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Anonymous
April 8, 2011 1:44:35 PM

Hello:

Recently my computer has a strange problem.
All IDE drives (cdrom and hard disks) stopped detecting inside windows.
But they do detect and work well outside windows. (for example on startup disks).
Right now, I have a DVDrom that outside windows works fine but inside windows
does not work.
When I go to Windows DIsk Management it always promts me with
"INITIALIZE DISK: You must initialize disk before logical drive can access it"
I click on for a Master Boot Record. just like everytime we put a new drive and
it needs identifying and the first format. But when I click on it gives me this message:

Virtual Disk Manager: The request could not be performed because of an I/O devide error.
So in DISK MANAGEMENT I can see my DVDrom there as an "Unknown disk" and I cant inicialize it.
On windows explorer its like it doesnt exist, as the drive letter is not there.

THis happened from one day to another. ANd since Ive tried this DVDrom outside windows
and it works fine. Im sure this is a problem inside my Windows 7, meaning its not a hardware problem.

All other drives (SATA connection) work. I know this because I had another IDE drive on my computer
and thought it was faulthy cause of this exact same problem, and bought a new drive, but a SATA
which worked perfectly. So its only my IDE connections that dont work inside windows.

Could someone help me with this problem please.
thank you in a advance for your time and attention.

David

April 9, 2011 2:58:46 AM

Let me see if i understood, the problem is with your DVDrom? The hardware part isn´t it? Or the problem is about reading the media on the disc.
Are all your HDD not being detected?
What kind of data there is in the DVD?
April 9, 2011 3:11:08 AM

Other solution is to go to My Computer right click Manage, computer management (local) \ Storage\Disk management There try to assing a letter to the drive.
Related resources
Anonymous
April 9, 2011 4:41:10 AM

hi. thank u for the replys.
its a problem with windows initializing the IDE dvdrom.
then I have 3 hard SATA hard drives that detect.
DVDroms and Disk Drives that are SATA work, IDE keeps giving the msg
"INITIALIZE DISK: You must initialize disk before logical drive can access it"
Anonymous
April 9, 2011 1:39:43 PM

Sorry made a mistake on the last reply:
The message I get when trying to initialize my DVDrom on the disk management is:
"THe request could not be performed because of I/O device error"
So I cant do anything with the DVDrom on disk management.
Its like its damaged or something, but its working outside windows
April 9, 2011 9:13:31 PM

I found this, ket me know if it works for you:

Probably the error message is caused from Windows trying to use a transfer mode that your CD/DVD drive cannot recognize so :
1-Go to Start
2-Right click My Computer
3-Select Manage from the resulting menu
4-In the Computer Management window, select Device Manager
5-In the right pane, click to expand IDE ATA/ATAPI controllers
6-Identify your CD/DVD drive in the expanded menu and right click the appropriate drive
7-Select Properties
8-In the Properties windows, click the Advanced Settings tab
9-In the Transfer Mode box that represents your CD/DVD drive (typically Device1),open the drop down menu and select PIO Only
10-Click OK and exit all windows.
If this does not resolve your issue, then you will need to go back using the above procedure and change the Device 1 in step #9 back to "DMA if available". Then, change Device 0 to "PIO Only" in the Transfer Mode box.

Device 0: Primary IDE Channel
Device 1: Secondary IDE Channel
Anonymous
April 9, 2011 9:55:36 PM

thecup

that sounds interesting but from the IDE ATA/ATAPI controllers expanded
I cant find anything that resembles my CD/DVD.
I only have:
ATA CHANNEL 0
ATA CHANNEL 0
ATA CHANNEL 1
ATA CHANNEL 1
Intet(R) 5 series/3400 series chipset family 2 port serial ata storage controler
Intet(R) 5 series/3400 series chipset family 2 port serial ata storage controler

So the serial ATA storage controller are surely not IDE
but from which ATA channel I choose?
Nothing on properties and other tabs says its CD/DVD.
I went to properties of all the ATA Channels and in their advanced properties
there is no PIO Only option. But 2 of them have the option DMA On
and they both are on.

you got any thought on this?
April 9, 2011 10:00:59 PM

Have you made sure the master/slave jumper on the DVD drive is set to single or CS mode? And if its on a dual port IDE cable that you are installing it on the END of the cable and not in the middle?
Anonymous
April 9, 2011 10:07:32 PM

yes, my DVD is set to master and its the only IDE device connected to my computer.
And it has always worked. It just stopped from one day to another.
Why is this important by the way?
April 10, 2011 2:34:39 PM

What i am sure that is a software problem not hardware, as i expect, what are the BIOS configurarion about IDE devices? did you seek in there? Maybe IDE support is disabled or something like.
Is AHCI mode enabled in the BIOS? it seems that your AHCI controller is not installed.
Try to put in BIOS HDD in AHCI mode instead of Native IDE or legacy IDE, then restart let windows install the drivers and let me know. Is it 64 or 32 bit OS?
I´m getting out of ideas...
Anonymous
April 10, 2011 3:28:29 PM

yes it is a software problem for sure. i will try ure suggestions.
its a 64bit windows 7
Anonymous
April 10, 2011 3:37:46 PM

it didnt work, and im usre its not on the bios. cause the cdrom detects inside the bios
and then outside bios and outside windows. it works everytime i put a startup cd, it works. so its something inside windows
April 10, 2011 4:49:30 PM

While in disk management can you see the drive? You could try a system restore form a restore point, another quiestion, did you updated from windows Xp to windows 7?
well if you could show a picture of your disk devices it could help
Anonymous
April 10, 2011 7:12:36 PM

i have installed a fresh windows 7. not an upgrade from any windows.
I also cant do restore cause my restore point goes to a point
where i didnt have more then 15 music production software that
take hours to reinstall. Im trying to find a solution without restore.
here is how my cdrom looks in disk management:
http://files.avrentcar.com/david/cdrom.htm
thanks
April 11, 2011 1:20:19 AM

Could it be some kind of behaviour that got in your system? Did you tried virus scan, malware scan, spyware, etc.?
It looks like something has changed into your registry and doesn´t allow the device to install itself correctly, check first your system, use Malwarebytes, Spybot S&D, Avira.
Check also with Spybot the startup entries in your system, if everything is fine let´s go to the next step:
Unnistall all the devices in disk management related to disks, (if you can find out wich one is the DVDrom much better) reboot, and when prompted reinstall them, Check out, if still the same next step, read carefully the link web page:
We will delete the upperfilters and lowerfilters in the registry
http://pcsupport.about.com/od/driverssupport/ht/upperfi...
Anonymous
April 11, 2011 1:45:45 AM

hello thecpu thanks for the reply
I tried spywares and antivirus and nothing changed.
the upperfilters and lowerfilters I tried already and these words
dont exist in that registry entry. only in windows vista and xp.
dont know why they dont exist in windows 7.
I find the entry but cant find the upperfilters and lowerfilters.
about the uninstalling devices in disk management
there is no place to uninstal anything unfortunatly.
where do u find this?
Anonymous
April 11, 2011 2:30:13 AM

it doesnt even do that. i cant do anything with the drive. no letter, no initializing, no format, no create new partition....
Anonymous
April 11, 2011 2:38:09 AM

in device manager the driver doesnt show. it only shows in disk management as an unknown drive and doesnt let me do anything with it. the only option is
INITIALIZE, but everytime I try it gives me the msg:
The request could not be performed because of an I/O devide error.
April 11, 2011 2:43:39 AM

Quote:
hello thecpu thanks for the reply
I tried spywares and antivirus and nothing changed.
the upperfilters and lowerfilters I tried already and these words
dont exist in that registry entry. only in windows vista and xp.
dont know why they dont exist in windows 7.
I find the entry but cant find the upperfilters and lowerfilters.
about the uninstalling devices in disk management
there is no place to uninstal anything unfortunatly.
where do u find this?


Well the upperfilters and lowerfilters should be also on Windows 7, in order to unnistall the ata/ide deices go into device management and check Ata/ide atapi devices (or something alike) unistall them

you wrotte "...that sounds interesting but from the IDE ATA/ATAPI controllers expanded
I cant find anything that resembles my CD/DVD.
I only have:
ATA CHANNEL 0
ATA CHANNEL 0
ATA CHANNEL 1
ATA CHANNEL 1
Intet(R) 5 series/3400 series chipset family 2 port serial ata storage controler
Intet(R) 5 series/3400 series chipset family 2 port serial ata storage controler ...
as you can see the IDE channel is missing in your OS, so you should search that way, IDE controller missing?
Anonymous
April 11, 2011 3:03:53 AM

dadiggle
i dont understand what ure suggesting.

thecpu
I searched for IDE controller missing but no solutions to my problem.
do you know how to reinstall it? I guess if windows is not putting it
when I refresh device manager is because its blocking it somehow
or not recognising it. thats why in disk management it doesnt let me
initialize the cdrom drive, or any other IDE hardrive.
about the upperfilters and lowerfilters, they are not on the regedit list
and value to do with CD/DVD.
April 11, 2011 7:10:25 AM

Well, try out another option,do you know the model of your device? it seems Windows 7 doesnt like much the IDE devices. Give me the Model of your IDE device.
The System Specs too, i need your complete System Specs. Also may work reinstalling all your Mobo drivers manually
April 11, 2011 11:59:19 AM

dadiggle there is no cd in my drive tray.

thecpu my windows 7 till just few days ago was years with no problem with IDE drives. it just happened all of a sudden.
how do I find the model of my IDE device? open the computer and read what it says?
what specs from the computer?
Processor Intel Core i7 860 2.80GHz
8GB ram
64 bit system
Nvidia Geforce GTX 280
Creative SB audigy 2 ZS
April 11, 2011 3:46:49 PM

simulador said:
dadiggle there is no cd in my drive tray.

thecpu my windows 7 till just few days ago was years with no problem with IDE drives. it just happened all of a sudden.
how do I find the model of my IDE device? open the computer and read what it says?
what specs from the computer?
Processor Intel Core i7 860 2.80GHz
8GB ram
64 bit system
Nvidia Geforce GTX 280
Creative SB audigy 2 ZS


Motherboard brand model, DVDrom model & brand, (I.E: LG GE20NU10.AYBE13B Optical Storage Devices)
Installed again your Motherboard drivers though?
April 11, 2011 3:51:22 PM

Hello people:

I have fgood news. i manage to repair the problem.
all it needed was to reinstall the MOTHERBOARD drivers: JMicron JMB36X Controler Driver
that installs IDE drivers, from the Motherboard main CD.

Im so happy.

thank you all for the support you shared.
Till next time. All the best
April 11, 2011 4:02:12 PM

Well thats a point, i hope that i helped you out, when i said "Mobo" i was referring to your Motherboard! ;-)
!