"needs to be reset to factory defaults. With the monitor turned on - hold down the menu, channel up and power buttons at the same time. This brings up a diagnostic menu. Use the remote to scroll down to Memory Recall and hit enter and select "Yes". This will reset the unit. Shut the TV off and turn back on - you should be back in business"
Please let me know how it works out
I get emotionally invested in stuff like this
guess that is why I am a Toms Addict LOL