Hi all.
I'd really appreciate some help and suggestions on my problem.
My problem is as follows:
My grandparents have a basic computer that they use the internet, email etc. The system that they had was:
Motherboard: Intel Gigabyte GA-G31M-S2L
Hard Drive: Segate 250GB
RAM: 2 GB (Old - not DDRII)
Dvd burner: LG (not sure of the model number etc)
When I turn on the computer, it will power on for approximately 5-10 seconds and then turn off. I dont see anything on the screen. It's like the computer attempts to boot but then shuts down.
After looking through this forum and speaking to two different computer technicians, I believed that the problem was either the power supply or the motherboard.
As we dont have spare sparts to test, I advised them to take it in to find out the exact problem before proceeding. They didnt accept my advise and wanted to risk buying a new power supply.
Anyway, they go and buy a new power supply. Although it's a brand new power supply, the problem persisted. It is the same problem.
I called up the technician and he said it is probably the motherboard.
My grandparents bought the following:
Motherboard: Intel GA-G41MT-D3P (new Intel fan to put on top)
RAM: 2 GB The technician advised that we had to buy new ram because the new motherboard required DDRII ram and we had the old type of ram.
I installed the components and attempted to turn on the computer........ The same problem. The computer would power on for 5-10 seconds and then power off.
I had already attempted to change the power cable with an old one I had, but the problem persisted. I tried a completely different power socket (in case it was the socket) but same problem.
I tried to start the computer with the disk drive disconnected from the power and motherboard but encountered the same problem.
I have no idea what the problem could be. As the computer has a new motherboard, ram and power supply; the only things that are left are the DVD burner (which i assume couldn't/wouldn't cause the problem) and the hard-drive.
Does anyone have an idea of what the problem could be or what I can try to do to fix the issue. I know dont even know if the motherboard and/or power supply was the problem in the first place!
Thank you in advance for your help. It is greatly appreciated.
Regards
Martin
I'd really appreciate some help and suggestions on my problem.
My problem is as follows:
My grandparents have a basic computer that they use the internet, email etc. The system that they had was:
Motherboard: Intel Gigabyte GA-G31M-S2L
Hard Drive: Segate 250GB
RAM: 2 GB (Old - not DDRII)
Dvd burner: LG (not sure of the model number etc)
When I turn on the computer, it will power on for approximately 5-10 seconds and then turn off. I dont see anything on the screen. It's like the computer attempts to boot but then shuts down.
After looking through this forum and speaking to two different computer technicians, I believed that the problem was either the power supply or the motherboard.
As we dont have spare sparts to test, I advised them to take it in to find out the exact problem before proceeding. They didnt accept my advise and wanted to risk buying a new power supply.
Anyway, they go and buy a new power supply. Although it's a brand new power supply, the problem persisted. It is the same problem.
I called up the technician and he said it is probably the motherboard.
My grandparents bought the following:
Motherboard: Intel GA-G41MT-D3P (new Intel fan to put on top)
RAM: 2 GB The technician advised that we had to buy new ram because the new motherboard required DDRII ram and we had the old type of ram.
I installed the components and attempted to turn on the computer........ The same problem. The computer would power on for 5-10 seconds and then power off.
I had already attempted to change the power cable with an old one I had, but the problem persisted. I tried a completely different power socket (in case it was the socket) but same problem.
I tried to start the computer with the disk drive disconnected from the power and motherboard but encountered the same problem.
I have no idea what the problem could be. As the computer has a new motherboard, ram and power supply; the only things that are left are the DVD burner (which i assume couldn't/wouldn't cause the problem) and the hard-drive.
Does anyone have an idea of what the problem could be or what I can try to do to fix the issue. I know dont even know if the motherboard and/or power supply was the problem in the first place!
Thank you in advance for your help. It is greatly appreciated.
Regards
Martin