Computer Crashes if GTX 470 hits 75C - fix?

[aggielaw]

I know the GTX 470 routinely runs in the 90s under load; I've seen such on countless others' systems as reported on various websites. I've also seen online reviewers of the card show it running in low 90s under 100% load for sustained durations. However, if the card exceeds 75 degrees Celsius on my computer I get a very loud buzzing through my speakers/headphones, BSOD (usually IRQL error) and reboot.

Understanding the BSOD may not be temp related (and I've pasted latest dump file below; would greatly appreciate help with that, too), how to I get my computer to allow the GTX 470 to run hotter than 75C?

2d question:

What are the cause and solution to the BSOD that generated following minidump?


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\112610-7784-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50
Debug session time: Fri Nov 26 09:19:41.217 2010 (UTC - 5:00)
System Uptime: 0 days 8:08:00.168
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {75452dd9, 2, 0, fffff88006c7cca0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80002e11000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9

BUGCHECK_STR: RAISED_IRQL_FAULT

FAULTING_IP:
+3261363038646132
00000000`75452dd9 ?? ???

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002e80ca9 to fffff80002e81740

STACK_TEXT:
fffff880`06c7ca68 fffff800`02e80ca9 : 00000000`0000004a 00000000`75452dd9 00000000`00000002 00000000`00000000 : nt+0x70740
fffff880`06c7ca70 00000000`0000004a : 00000000`75452dd9 00000000`00000002 00000000`00000000 fffff880`06c7cca0 : nt+0x6fca9
fffff880`06c7ca78 00000000`75452dd9 : 00000000`00000002 00000000`00000000 fffff880`06c7cca0 fffffa80`06953b70 : 0x4a
fffff880`06c7ca80 00000000`00000002 : 00000000`00000000 fffff880`06c7cca0 fffffa80`06953b70 05408804`00000000 : 0x75452dd9
fffff880`06c7ca88 00000000`00000000 : fffff880`06c7cca0 fffffa80`06953b70 05408804`00000000 00686769`68000000 : 0x2


STACK_COMMAND: kb

FOLLOWUP_IP:
nt+70740
fffff800`02e81740 48894c2408 mov qword ptr [rsp+8],rcx

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt+70740

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

 

[bystander]

What PSU do you have? Underload, your graphics card would draw more power and if the PSU doesn't have enough, this may be the result.

 

[notty22]

What PSU do you have? Underload, your graphics card would draw more power and if the PSU doesn't have enough, this may be the result.

Exactly what I was thinking. OP should list his hardware
With the added heat, your efficiency decreases, causing the card to draw more watts.
Also,this comes after you have been gaming for a little bit and in that time the extended pull from your psu also starts heating that up, decreasing its efficiency slightly.

 

[iam2thecrowe]

+1 to the above. And please list your full system hardware specs. If you think it may be heat related, you could try setting the vga card fan speed to max for testing purposes. Get something like hwmonitor that can monitor all your temps and voltages.

 

[tentaxlbunga]

+1^
Power supply problem

 

[aggielaw]

Yes, I should've posted hardware; apologies.

Asus P6X58D Premium mobo
Core i7 930 CPU (usually overclocked to 4.1 with 1.33v to CPU)
Corsair Dominator 1600 RAM (3x2GB)
eVGA GTX 470 superclocked (1 card only)
HAF 932 chassis
Corsair HX850 PS
Intel X-25 SSD (OS)
WD 1GB Black HDD (data)
Samsung DVD-R/CD-R combo drive

Cooling:
Stock fans in HAF 932 plus 120mmx25mm Yate Loon fan in bottom of case blowing incoming air on to the GTX470 (case is elevated 2" off floor to facilitate airflow from bottom)
CPU cooling: Prolimatech Megahalems Rev. B w/120mm/25mm Yate Loon fans in push/pull configuration blowing air out the top of the case

And that's it. Tried to keep it simply when building. I have a different computer for word processing and photo/video storage and editing. Also was very dilligent about cable management; there are no cables inside the "main compartment" or drive bays of the chassis to impede airflow.

I do have 2 PCIe [power cables running from the Corasir HX850 to the GTX 470.

Finally, I haven't seen the crashes become less frequent when I set CPU back to factory settings and VCORE down as far as 1.13v.

On a whim I turned Starcraft 2 down from 1920x1200 to 1650x1050 and even with the game graphics settings maxed out video card only gets to 57C and no crashes.

I'll live with 1650x1050 for now, but I want to solve the problem at hand so I can run 1920x1200 of course.

Thanks in advance for your thoughts, all!

h

 

[aggielaw]

Bump. At a loss; help much appreciated!

 

[kiban]

Download or use the GPU-Z software and in "sensor" tab, check "log to file" and the other one too. And start a game maxed out so it reboot itself.
Then take a look at the log of GPU-Z and see what voltage/temps your card had at the time of the reboot. It could be heat related, if the card exceeds the safe point, it will reboot, but more than 75c is not a reason for the card to reboot, it can safely go past 90c without rebooting itself. Voltages otherwise can lead a PSU restart.

But my strongest guess would be, a software that you have, can reboot the system if gpu load temperature exceeds X. Do you have any software capable of this? if so uninstall it, and uninstall softwares that can read voltages too, is recommended to have just one, besides the cards control panel.

Although I dunno how new motherboards operate (I've been sick a long while, and I need to check reviews etc ) but could be possible that your motherboard has the capability to reboot based on certain components heat, check that out too.

And well, PSU do weird things, new or powerful doesn't mean bullet proof. If nothing else helps, try to change the PSU with a friend, or your gtx470 on a different system.