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GeForce 9800GT and Windows 7

Last response: in Graphics & Displays
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November 30, 2010 12:32:14 PM

Have a HPm9402f Phenom Quadcore with 7gigs of ram. Upgraded the graphics to a 9800GT (PCIEx16) and the PS to a 500w. Did a fresh install of Windows 7 and now the computer will go just past the first Windows 7 screen then lock. I can pull up the OS if I go into safe mode and graphics does fine. If I switch to on board graphics everthing works fine. I tried disabling the on-board graphics, going into safe mode and loading the driver that came with the card, thinking that the windows driver is conflicting. Same problem, windows hangs just prior to finish. Appears to be a conflicting driver but I cannot determine which one. Also, I have set primary display adapter to PCIEx16. Is there a logical way to determine the culprit driver? Any ideas?

More about : geforce 9800gt windows

a b U Graphics card
November 30, 2010 12:35:30 PM

Hmm, have you tried the latest drivers off the Nvidia website?
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November 30, 2010 1:33:25 PM

No, just the drivers that came with the graphics card. I will check tonight and pull the most current driver.
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a b U Graphics card
November 30, 2010 1:44:21 PM

It's worth a shot. If that doesn't work then we can move on to the next stage of diagnostics.
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a b U Graphics card
November 30, 2010 2:00:21 PM

Did you remove your old drivers prior to inserting the card ?
If not, remove all the driver,s run a reg cleaner [ccleaner] and reinstall from nvidia's website
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a b U Graphics card
November 30, 2010 2:01:23 PM

Would that really matter with a fresh OS install?
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a b U Graphics card
November 30, 2010 2:06:56 PM

My bad. Well go for nvidia's latest driver-
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a b U Graphics card
November 30, 2010 2:14:52 PM

55Range said:
My bad. Well go for nvidia's latest driver-


No worries, just checking as I don't know everything!
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November 30, 2010 5:21:28 PM

I am not that familiar with windows in safe mode. Will windows detect and install drivers from an internet connection in safe mode? Unfortunately, safe mode is the only way that I can get all the way into windows
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November 30, 2010 6:57:32 PM

HP m9402f, maximum of 7gb pc2-6400 (3x2048-1x1024) exandable to 8gb. This is actually a computer that a person at work was going to scrap because of what he thought was a bad HD. I took it for parts and found it to be a bad pwr supply (not to bad for free). That just happened to be the ram that was factory installed. Once I get it up and running will approach the best ram scenario. Am upgrading for my son to play WOW.
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November 30, 2010 8:04:03 PM

Will give it a try tonight and reply tomorrow on results, thank for the info.
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December 1, 2010 2:31:35 PM

Clean sweep did the trick. I was able to enter win7 w/o safe mode. Did not have time to have windows search for card driver, will do that tonight.
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December 2, 2010 2:13:16 AM

Ok new development. After clean sweep and normal boot into win7, I had windows search for driver and it said that the best driver was already loaded. Also the device had this error. Windows cannot start this hardware because its configuration info (in the registry) is incomplete or damaged Code 19. Any ideas?
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December 2, 2010 2:27:43 AM

After my last post I tried uninstalling the gpu driver and reinstalling. Upon reboot the old problem hit again (windows stopped just before finishing). Should I just reinstall windows 7 fresh with the card in place?
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December 3, 2010 12:43:13 PM

Well, fail, fail, and fail again. Re-loading Win7 did not help. The system just does not appear to like the NVIDIA driver or as you said the card is bad. I currently have an email to EVGA to get their input prior to sending the card back. One shot in the dark, I am using an old CRT monitor for the trouble shooting. Is there a possibility that the monitor can handle the feed from the card with the generic vga driver but has issues when I install the nvidia drivers? Like I said just a off the wall shot.
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December 3, 2010 3:14:51 PM

Will do, time to battle with EVGA.
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December 7, 2010 1:05:40 AM

Card was returned for money back. Ended up finding the 9800gt with 1024mb at Best Buy for $129. Compared the gt with comparable priced ATI cards and still thought this card was the best bang for the buck. Installed and works like a dream. Thanks for all the help, once again the people on Toms Hardware came through.
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