Hi, you are a very patient member. I was uninsalling my HP Photomat all in one C7280 with a "uninstall program". When I installed the HP program again it did not work. It went trough all the step real fast but I could not even print the test page. I did get a message that a program was missing. I did this about 3 or 4 times with the same result. So finaly I decided to reinstall XP. Here I run into the problem that I had a newer version of XP on the PC and it recommended to use my version bootingh it from my DVD. A real mess. Unfortunatly I am not an expert and I had to rely on what messages I get. If you may suggest an other way of solving the problem of my HP Printer I may not to need to reinstall XP again. Thanks Joe