I had my Gigabyte 5850 break over a month ago, after nine months of use. I went through the RMA process and upon receiving my card back "repaired", I found it was still not producing any sort of display. I've been trying to get them to issue me a second RMA number, but they are very reluctant to do so. I must get it through their terrible email tech support, as I can't find anybody to actually call. Considering the response time between them asking me terribly redundant troubleshooting questions and the amount of time it will take to ship the card, "repair" it, and send it back, I'd guess I'm looking at another three weeks without it.
Is now the time to upgrade, abandoning my old card and writing a bunch of nasty reviews about Gigabyte?
Should I go ahead and buy another 5850 (not from Gigabyte) and if my original card is ever fixed crossfire it?
Or should I just keep hammering away at tech support and hopefully have better luck with my next RMA?
Is now the time to upgrade, abandoning my old card and writing a bunch of nasty reviews about Gigabyte?
Should I go ahead and buy another 5850 (not from Gigabyte) and if my original card is ever fixed crossfire it?
Or should I just keep hammering away at tech support and hopefully have better luck with my next RMA?