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RAM Error

Last response: in Motherboards
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January 13, 2012 4:08:19 PM

Hello,

I am so puzzled with this problem, I recently brought a new power supply (Gigabyte Odin 585W) and graphics card (Asus GTX 550 Ti Direct CU)
After installing both parts 100% correctly I get a beep noise and no screen.... I tried a couple of things and once I removed one stick of RAM the PC boots up perfectly. Tried switching the RAM sticks AND the RAM slots but PC still only starts up with ONE stick in the motherboard.

Please help as I am soooo disappointed after spending this amount of money!!

More about : ram error

a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 13, 2012 4:27:07 PM

Welcome to Tom's Forum! :) 

For clarity, if you use only (1) stick and swap in the same DIMM slot the other (1) stick does it still boot?

Otherwise it could be a few things: bad stick, wrong DIMM slots (typically use the same color DIMM slots), or incompatible RAM.

Q - What CPU?
Q - What MOBO?
Q - What set of RAM? ; provide a link to the exact set.
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a b ) Power supply
a b U Graphics card
a b V Motherboard
January 13, 2012 4:30:20 PM

If it was working in the past and now its not, it could be the ram stick died, or the ram slot on the mobo died. It might just be dirty dusty, or "card creek". Try cleaning with compressed air and reinstalling. As Jaquith said make sure that the ram is installed in the correct slots for dual channel.
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Related resources
a b ) Power supply
a b U Graphics card
a b V Motherboard
January 13, 2012 5:30:10 PM

see if they will both work with out the gpu installed? Do you have onboard video you can test with or another card? Some times when a GPU draws to much it makes the other components on the board act flaky like the ram. Remeber each stick needs to draw power to.

Does your board have an auxilery power connector, is it plugged in?

Have you manually adjusted your ram setting or timimings. Some times you can over clock 1 stick of ram but not 2, or you can tighten the timings on any 2 of the sticks but not all 4.
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 13, 2012 5:31:26 PM

Right off - http://www.intel.com/content/www/us/en/motherboards/des...
Supported RAM:
Support for DDR3 1600/1333/1066 MHz DIMMs
Support for up to 32 GB of system memory

I either need a link to the RAM or a screenshot of the 'SPD' tab from CPU-z - http://www.cpuid.com/softwares/cpu-z.html
Screenshot -> http://www.cpuid.com/medias/images/en/softwares-cpuz-05...

IMO get a pair of 2x4GB of DDR3-1600 @ 1.50v. However, if you do as I ask, at this point the CPU-z is the better option, I'll post BIOS settings for the maximum supported per the Intel DP67BG MOBO. Also, CPU-z in the 'About' tab offers a TXT option and the supported JEDEC/XMP listing will do just fine.

If you see a JEDEC 800MHz CAS Timings and Voltage per 'SPD' that's the minimum I need.
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January 13, 2012 5:42:19 PM

I previously had a 9600GT with same mobo and ram and it was running perfectly so tested that already and all runs fine with new power supply. As soon as new graphics card is in I get beep error unless one stick of RAM is in.
Havent tried any manual tweaks at all.
Will try get screenshot uploaded as soon as possible

auxilery power is connected
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January 13, 2012 5:50:21 PM

How would you like the screenshot posted?
And what exactly of?
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 13, 2012 5:51:39 PM

If you didn't set the RAM manually then your DDR3-2400 @ __v (guessing 1.60v~1.65v) is running at DDR3-1333 @ 1.50v.

You've got Ferrari RAM in a Camry MOBO, it wasn't designed to run that slow or at 1.50v. The fundamental problem is as I mentioned above -- incompatible RAM.

Since you're not providing what I need, try a simple setting in the BIOS: DRAM Voltage -> 1.55v~1.60v and see if that gets it 1/2 way running.
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 13, 2012 5:54:43 PM

JiBzZ said:
How would you like the screenshot posted?
And what exactly of?

It's much simpler to post the information in the 'About' tab of CPU-z:

JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 8-8-8-24 @ 667 MHz
JEDEC #2 9-9-9-27 @ 800 MHz
JEDEC #3 etc
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January 13, 2012 6:15:52 PM

I tried the voltage but PC wouldn't turn on at all just beeps

JEDEC #1 6.0-6-6-17-23 @ 457 MHz
JEDEC #2 7.0-7-7-20-27 @ 533 MHz
JEDEC #3 8.0-8-8-22-30 @ 609 MHz
JEDEC #4 9.0-9-9-25-34 @ 685 MHz
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January 13, 2012 6:18:21 PM

Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x53
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Transcend Information (7F4F000000000000)
Size 2048 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number TX2400KLU-4GK
Serial number 00057F8E
Manufacturing date Week 35/Year 10
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 6.0-6-6-17-23 @ 457 MHz
JEDEC #2 7.0-7-7-20-27 @ 533 MHz
JEDEC #3 8.0-8-8-22-30 @ 609 MHz
JEDEC #4 9.0-9-9-25-34 @ 685 MHz
XMP profile XMP-2400
Specification PC3-19200
Voltage level 1.650 Volts
Min Cycle time 0.833 ns (1200 MHz)
Min tRP 7.50 ns
Min tRCD 9.17 ns
Min tWR 15.00 ns
Min tRAS 23.33 ns
Min tRC 40.00 ns
Min tRFC 110.00 ns
Min tRTP 7.50 ns
Min tRRD 6.00 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 6.0-8-6-19-32-0T @ 800 MHz (1.650 Volts)
XMP #2 9.0-11-9-28-48-0T @ 1200 MHz (1.650 Volts)

Chipset
-------------------------------------------------------------------------

Northbridge Intel Sandy Bridge rev. 09
Southbridge Intel P67 rev. B3
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 2048 MBytes
Channels Single
Memory Frequency 1064.3 MHz (1:8)
CAS# latency (CL) 9.0
RAS# to CAS# delay (tRCD) 10
RAS# Precharge (tRP) 8
Cycle Time (tRAS) 25
Command Rate (CR) 1T
MCHBAR I/O Base address 0x0FED10000
MCHBAR I/O Size 19456
MCHBAR registers
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January 13, 2012 6:19:19 PM

What doesn't make sense is everything was running fine with 9600 and old power supply.
As soon as I upgrade I get problems?
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 13, 2012 6:52:25 PM

DDR3-1333 9-9-9-25-2T @ 1.50~1.55v
JEDEC #4 9.0-9-9-25-34 @ 685 MHz

DDR3-1600 6-8-6-19-2T @ 1.65v
XMP #1 6.0-8-6-19-32-0T @ 800 MHz (1.650 Volts)

RE: "I previously had a 9600GT with same mobo and ram and it was running perfectly so tested that already and all runs fine with new power supply. As soon as new graphics card is in I get beep error...

The BIOS simply reset more than likely and the once working 'SPD' got changed/misread that no longer worked. Until I see otherwise my assumption is a 'SPD' BIOS issue, and the possible solution is to set the RAM manually in the BIOS. I've had 'SPD' reading aka OC failed issues in the past -- it happens.

Since you MOBO is rated for DDR3-1600 the following is for those settings. http://www.intel.com/p/en_US/support/highlights/dsktpbo...

BTW the manual and BIOS manual are for the birds...

BIOS:
Memory Multiplier -> 16 (or) DDR3-1600 ; 16 * 100MHz = 1600MHz
Memory Voltage -> 1.64v ; if available set to 1.65v per XMP
CL-> 6
tRCD-> 8
tRP-> 6
tRAS-> 19
Command Rate -> 2T

Save and Exit = Yes
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January 14, 2012 5:56:10 AM

jaquith said:
DDR3-1333 9-9-9-25-2T @ 1.50~1.55v
JEDEC #4 9.0-9-9-25-34 @ 685 MHz

DDR3-1600 6-8-6-19-2T @ 1.65v
XMP #1 6.0-8-6-19-32-0T @ 800 MHz (1.650 Volts)

RE: "I previously had a 9600GT with same mobo and ram and it was running perfectly so tested that already and all runs fine with new power supply. As soon as new graphics card is in I get beep error...

The BIOS simply reset more than likely and the once working 'SPD' got changed/misread that no longer worked. Until I see otherwise my assumption is a 'SPD' BIOS issue, and the possible solution is to set the RAM manually in the BIOS. I've had 'SPD' reading aka OC failed issues in the past -- it happens.

Since you MOBO is rated for DDR3-1600 the following is for those settings. http://www.intel.com/p/en_US/support/highlights/dsktpbo...

BTW the manual and BIOS manual are for the birds...

BIOS:
Memory Multiplier -> 16 (or) DDR3-1600 ; 16 * 100MHz = 1600MHz
Memory Voltage -> 1.64v ; if available set to 1.65v per XMP
CL-> 6
tRCD-> 8
tRP-> 6
tRAS-> 19
Command Rate -> 2T

Save and Exit = Yes





Ahhhh man I tried everything those settings don't run?
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 14, 2012 11:46:15 AM

CAS 6 often is a problem, try safer settings:

Trying 8-8-8-24-2T

BIOS:
Memory Multiplier -> 16 (or) DDR3-1600 ; 16 * 100MHz = 1600MHz
Memory Voltage -> 1.64v ; if available set to 1.65v per XMP
CL-> 8
tRCD-> 8
tRP-> 8
tRAS-> 24
Command Rate -> 2T

Save and Exit = Yes
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January 14, 2012 12:28:49 PM

Those settings wouldn't boot either :( 
Sorry for taking so much of your time I really appreciate the help.
I will try any other ideas you have so please keep the replies coming.
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 14, 2012 12:51:55 PM

Let's go with 'Stock' DDR3-1333 9-9-9-25. The RAM must be in the same colored slots, in your case 'Blue' DIMM slots, failure try the 'Black' DIMM slots.

Trying DDR3-1333 8-8-8-24-2T @1.50v~1.55v

BIOS:
Memory Multiplier -> 13.3 (or) DDR3-1133 ; 13.33 * 100MHz = 1333MHz
Memory Voltage -> Auto is 1.50v or 1.55v if needed
CL-> 9
tRCD-> 9
tRP-> 9
tRAS-> 25
Command Rate -> 2T ; optional

Save and Exit = Yes

---
edit: If the above fails than perhaps the CMOS is totally corrupt.

Try a Clear CMOS, Jumper method, procedure -> http://www.youtube.com/watch?v=rdHH9KrceR0

If the Date and Time is reset in the BIOS then you know it actually cleared.

---
Lastly, if this doesn't work then IMO you need to exchange the RAM for either low CAS DDR3-1333 or CAS 8/9 DDR3-1600. This again is the Ferrari RAM in a Camry MOBO.
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 14, 2012 12:57:13 PM

Added Clear CMOS step above.
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January 14, 2012 2:00:53 PM

Will give that a try and if not I guess new ram it is...
Thank you so much for your help. I will post if it works.

regards
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a c 207 Ĉ ASUS
a b ) Power supply
a b U Graphics card
a c 716 V Motherboard
January 14, 2012 2:09:00 PM

Good Luck and yes please let me know.
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!