The problem came back :(

I thought my BSD problem was taken care of, for my comp didn't do it for over a week; but now it's back. cry

Thanks to some excellent advice I received here before, I installed and ran SIW. After checking a few categories, I found this under memory:

Memory Summary Reported by BIOS
Warning! Wrong values reported by BIOS
Maximum Capacity 32768 MBytes
Maximum Memory Module Size [unknown]
Memory Slots 4
Error Correction None
DRAM Frequency 665.2 MHz
Memory Timings 9-9-9-24 (CL-RCD-RP-RAS)

Any idea what all this means? Why the warning? How do I fix it? I am guessing that this may be related to my BSD problem.
Thanks in advance!
67 answers Last reply
More about problem back
  1. List your complete system specs. I never even heard of SIW before this post. I usually just use CPU-Z, Speccy, HW Monitor and PC Wizard 2010.

    If you want to actually test parts use memtest for memory, Furmark for graphics cards and Prime 95 for overall system stability. Make sure you monitor temps when running Prime 95 and Furmark.
  2. Core i-7 2600k @ 3.4 GHz/ MSI Z68A-GD80 (gen3) mobo/ MSI GTX 560 graphics card/ Corsair Force 3 SSD 120 GB/ 23in. Samsung LED monitor/ G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 1333 (PC3 10666) 9-9-9-24/ Windows 7 Professional upgrade 64-bit/ Antec 750 Earthwatts PSU. Anything else?
  3. Ok a new build with quality parts.

    Are you overclocking anything?

    When does the computer crash? Randomly or doing certain tasks?

    Have you run the tests I suggested above? Run memtest overnight or for 8 to 10 hours. That will rule out bad RAM. Furmark should be run for an hour or so to make sure the GPU is stable. Run Prime 95 to test overall system stability. Prime 95 should also be run 8 to 10 hours while monitoring temps.
  4. No overclocking. Will try to do the tests here quickly. And it happens when I put it to sleep. I'v also disabled auto restart, so hopefully I can pull some numbers off the screen.
  5. Oh, and I've run the standard memory test, but not one that would take all night. Where do i go to run that?
  6. Memtest.

    http://www.memtest.org/

    Furmark.

    http://www.ozone3d.net/benchmarks/fur/

    Prime 95.

    http://www.mersenne.org/freesoft/

    CoreTemp.

    http://www.alcpu.com/CoreTemp/

    All the other programs I listed in the post above are useful too. Just google them.
  7. might try this

    1) Looks like I may have found the solution: Changing PCI Link State Power Management to Moderate Power Settings. I discovered this after at least 50+ power cycles of adjusting one setting at a time, then once I started to narrow it down by re-enabling settings in the reverse order. Finally I can reproduce, and cure, the issue by toggling this setting between Moderate and Maximum. (Off also fixes it, but Moderate seems fine.)

    www.forum-en.msi.com/index.php?topic=154280.0

    if it only happens when you put it to sleep its most likely a motherboard issue. heard of several boards with sleep issues. try the latest BIOS and you may need to contact MSI. the other testing is great too, but it sounds like you.have a very specific issue related to one feature.
  8. Thanks to both of you for all the help.

    Unksol, I get an invalid link to the MSI forums. Can you verify it?
  9. I also just turned of putting the computer to sleep or turning it off automatically (since I'm pretty good on doing it on my own anyway). It makes sense that it might be turning off after the preset amount of time has passed, even if it is asleep.

    I'll run that mem test tonight as well. Thanks!
  10. This comp is driving me nuts. Now a new problem has appeared, and I don't know if it's a real problem or just an oddity.

    When I start my comp (I turn it off at night because it's an SSD) there is the normal tone, but starting yesterday there is a tri-chirp after it. The first two chirps are really fast with a very small delay between the second and the third. Anyone ever heard of this just starting out of the blue?
  11. Look at the Event Manager, as shown below, and look for [+] Critical errors. Next MSI typically has a backwards DIMM slot arrangement; use the Blue DIMM slots.

    I assume that you installed all of the latest drivers listed on MSI's website - http://www.msi.com/product/mb/Z68A-GD80--B3-.html#/?div=Driver&os=All listed for your OS.

    If you post the exact set of RAM then I can post the correct manual settings in the BIOS to see if that corrects the memory issues.

    The next is to 'try' a BIOS update with M-Flash.

    Event Manager:
  12. OK. Under Critical it says

    Event ID: 41
    Source: Kernel-Power
    Log: System
    3 in the last 7 days


    I also have 76 errors and 24 warnings in the last 7 days. What does all of this mean?
  13. On the msi link you sent, the is a warning about SSD and hotplug. Should I be doing this? The only SSD I have in there is my main OS drive. And if so, how do I set it up?

    And here is the RAM

    http://www.newegg.com/Product/Product.aspx?Item=N82E16820231402
  14. Critical is all you need to care about, stuff like some of Apple software throws all sorts of Errors and Warnings. Sure look at them, but they're not causing the problem(s) you posted.

    I recommend SATA -> AHCI or if running RAID then obviously SATA -> RAID. If you changes the values in the BIOS then I recommend running 'Fix It' -> http://support.microsoft.com/kb/922976

    Event ID: 41
    Source: Kernel-Power

    Without more details it means an unexpected shutdown in Windows typically not from a BSOD. Most BSOD's generate a detailed report.

    IMO start with updating the BIOS that is if your PC is stable in the BIOS.
  15. My BIOS are up to date. Sure of it. Like I posted earlier I also turned off auto restart, so if it does it again, I'll be able to get more info.
  16. F3-10666CL7D-8GBRH DDR3-1333 7-7-7-21 @ 1.50v

    Footnote: DDR3-1333 is fine but often CAS 7 is difficult for some MOBO's, often I see 'good' RAM that's has excellent Frequency to CAS cause problems. Below is the Rated, but if that fails then try 8-8-8-24.

    DRAM Frequency -> DDR3-1333 ; optional but setting it locks it in
    DRAM Timing Mode -> Link
    Advanced DRAM Configuration /
    tCL -> 7
    tRCD -> 7
    tRP -> 7
    tRAS -> 21

    DRAM Voltage -> 1.50v~1.55v ; IMO CAS 7 try 1.55v

    Save & Exit = Yes

    Good Luck! :)
  17. Ok, I found the DRAM settings under the overclock section, and adjusted the to the given values (although there were a lot more than just the 7-7-7-21, but I left them alone because I was not sure) I set the DRAM voltage at 1.550. Guess we'll see how it goes.

    As a side note, while I was looking for the DRAM settings, I found a setting that had the comp turn off when AC power was lost. Could that have anything to do with my initial problem? I set it to last power state by the way.

    Once again, thanks for the help all!
  18. IF there's all sorts of brown/black-outs in your area or you often leave the PC for a longtime e.g. vacation then IMO have it set so the the PC remains off. I recommend an UPS, and I cannot stress how much longer life and less problematic your PC will be in the long run. In addition, I allow Hybrid Sleep (S3+S4 state) there's no sense in having a PC draw 100W~300W+ just sitting there if its not needed.

    In my case I life in Florida with frequent brown/black-outs and lightning (FL is the lightning capital) during the warmer months.
  19. Ok, we don't usually have outage problems (I live in Phoenix).

    I was also wondering about all the other DRAM values. Was I right in leaving them on auto, or do I need to adjust all of them as well?
  20. Is your Corsair Force Series 3 120GB SSD running with the latest Firmware Update Revision 1.3.3 ?
  21. 2kids said:
    I was also wondering about all the other DRAM values. Was I right in leaving them on auto, or do I need to adjust all of them as well?

    Leave them alone and as Auto, you only need to worry about (CAS-TRCD-TRP-TRAS) and if the RAM frequency is faster DDR3-1600 or faster then the Command Rate (2T).
  22. Thanks for the help everyone. I guess the thing to do now is wait and see what happens.
  23. As linked above, Memtest 4 passes or about a couple hours with 8GB. In addition, Prime95 + Blend test also a couple hours or preferably overnight.
  24. Ok cool. I actually got a blue screen today. Here are the numbers, because I have no idea what they mean.

    ***stop: 0x000000IE (0x0000000000000000, 0x0000000000000000,0x0000000000000000)
  25. I still do not see the results of the tests it was recommended you run.
  26. You'd need to look at Event Manager [+] Critical errors and post the results. Chances are a RAM issue, but I'd need to see the Event Manager or (.dmp) file to know.

    If after running Memtest or Prime95 + Blend if you're getting errors then try:

    DRAM Frequency -> DDR3-1333 ; optional but setting it locks it in
    DRAM Timing Mode -> Link
    Advanced DRAM Configuration /
    tCL -> 8
    tRCD -> 8
    tRP -> 8
    tRAS -> 24

    DRAM Voltage -> 1.50v~1.55v

    Save & Exit = Yes
  27. I am going to run Prime tonight (do I really need to run both it and Memtest?). Got the core temp going on, plus the gadget to constantly monitor. Usually in the low 30's (C), under load (MMH6 and Chrome ie at same time) the highest I ever saw on any of the cores was 59 (C). Usually in the the high 40's to low 50's (C) under that same load.

    What's Furmark test again? Thanks! :D
  28. If your Temps run too high that's a problem at it will end as a BSOD. Run Memtest first.
  29. So what is too high for a core-i7 2600k? I was under the impression that my temps were just fine.
  30. Found this link here in Tom's site.

    http://www.tomshardware.com/forum/312569-28-core-2600k-temperature

    According to it, I seem to be ok.

    Now, I'm getting a little worried. Running Prime 95 and with the net going to type this, all my temps are between 69 and 73 C. According to the above thread, 72.6 is max safe range. ugh
  31. Yeah, so until I hear back from you (great) guys, I stopped the test. I definitely don't want to fry anything.
  32. That is mighty high for a stock 2600K. I idle in the upper 20s/low 30s and hit high 60s overclocked to 4.5Ghz. You are running stock speed/stock cooler right? What case and fan setup do you have?

    If you are using stock cooling did you leave the stock thermal paste on the cooler when you installed it?
  33. If running 'stock' yep they're on the high side unless your ambient temps are really high.

    BSOD/Post Failures during stress tests like Prime95 are common. If they were damaging then every build I did would have ended up badly. It's part of it.

    If running stock you should be able to run Prime95 forever (lifespan).

    Run Memtest, its more than likely a tell all. It stresses the RAM not the CPU. Prime95 + Blend stresses CPU + RAM.
  34. I don't know what's going on. I idle in the low 30's as well. But just a few min. of prime shot me up to 73. Yes stock cooler, w/ the paste already on the cooler. So I just stuck the cooler on. Case is NZXT Phantom. Do I need a better cooler?
  35. The stock HSF can only be installed once, and if you ever removed it then every time you also need to clean off the old thermal paste with e.g. Isopropyl alcohol w/lint free cloth, and replace the thermal paste. I recommend AC MX-4 - http://www.newegg.com/Product/Product.aspx?Item=N82E16835186038

    Make sure there's more air going out than in; often folks pull in cool air but forget too much in keeps in the hot air trapping it inside the case and reducing 'cool air' airflow.

    Test compare temps with the case's side on and off; if it's >2~3C then you've got an airflow problem.
  36. K. Will test. It'll be tonight or tomorrow though. Busy, busy, busy!
  37. Just back from a late night at work, and I have school in the morning. So the soonest I'll be able to do something is tomorrow afternoon. It's interesting, my wife has Netflix on pause while I checked a few things online, and the temperatures are spiked like when I was running Prime 95+ yesterday. Something's going on.
  38. Haha. I figured it out. Prime 95 started up automatically. Turned it off and the temps immediately dropped.
  39. Yeah sure Prime95 pegs the CPU to 100%. [ ] (unchecked) Options > Start at Bootup
  40. Yup, already done. Thanks though! Will be able to get the comp's side off tonight after the kids are in bed.
  41. Okay. So I got the main side off and let the comp run at idle before I took it off, and after. Not an airflow problem. The comp actually ran about 6 (C) higher out of it's cubby with the main side off, as opposed to inside it's cubby with the main side on. Note: the main side has 2 additional 120mm fans on it.

    So, what next? :D
  42. I assume the temperature problem was solved after you stopped Prime95 from running at startup. If you're still getting BSOD then I still haven't seen the results from Memtest?

    If it's a RAM issue you can try slowing down the RAM even more:

    DRAM Frequency -> DDR3-1333 ; optional but setting it locks it in
    DRAM Timing Mode -> Link
    Advanced DRAM Configuration /
    tCL -> 9
    tRCD -> 9
    tRP -> 9
    tRAS -> 24 -> 27

    DRAM Voltage -> 1.50v~1.55v

    Save & Exit = Yes
  43. I'll do my best to get memtest done tonight. I had forgotten about that one to be quite honest.

    And yes, the earlier temp problem was an auto running prime 95.
  44. Unfortunately, I am having trouble with memtest. I have tried both the cd and flash drive, put my OS drive as the last on the list to boot, and I still keep having Windows start. Any suggestions? Thanks.

    By the way, my BIOS is the new clickable type that works with a mouse.

    This is where I went. Got the second one down and the fifth one.

    Download - Pre-Compiled Bootable ISO (.zip)
    Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*
  45. You have to mount the CD with something like ISOBurn to make it bootable. Download the Zip file, extract it and use ISOBurn to make a bootable CD. Then make the CD first to boot in BIOS.

    http://sourceforge.net/projects/isoburn/
  46. How to CD/DVD Memtest and guide - http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/

    How to USB - http://forum.canardpc.com/threads/39168-Windows-HOWTO-Boot-Memtest-on-USB-Drive

    How to change Boot Priority - http://pcsupport.about.com/od/fixtheproblem/ss/bootorderchange.htm
    Then in the BIOS select either the CD/DVD or USB Drive (native Intel/AMD USB 2.0 port) as the first priority in boot order. Otherwise if your HDD is in first priority it will ignore either the CD/DVD or USB drives.
  47. Cool, will make sure these things are happening, give it another go tonight for (hopefully) while I am sleeping.
  48. Oh, by the way, here is some information from when the comp restarts and I am first back in Windows. Don't know if it helps at all. Don't know why I have not posted it yet.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\011212-9609-01.dmp
    C:\Users\Dylon\AppData\Local\Temp\WER-11122-0.sysdata.xml
  49. I hate to sound like a broken record here, but unless you 'can' run Memtest you're at a roadblock. The 'BCCode: 1e' error more than likely has it's roots in a RAM problem. You can try to boot with (1) stick see if the problem corrects itself and then swap out the stick with the other, and in both cases testing with (1) stick of RAM.
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