Why is my toshiba brand new laptop cd dvd drive not working ?

[chinkilo]

Hello,
I just bought a a brand new laptop L745 laptop computer and to my surprise the CD/DVD drive is not installed what do i do to install the cd/drive?

 

[ksiemb]

Hello,
I just bought a a brand new laptop L745 laptop computer and to my surprise the CD/DVD drive is not installed what do i do to install the cd/drive?

uninstal the driver from DreviceManager and reboot then let windows reinstall a new driver