System has recovered from a serious error problem !

jaigopal · Jan 19, 2012

I got this message when i switched on my pc saying
"the system has recovered from a serious error"
with the following report on the eventvwr

Error code 1000008e, parameter1 c0000005, parameter2 805398b3, parameter3 b6b8f9e8, parameter4 00000000.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 33 39 38 62 33 805398b3
0040: 2c 20 62 36 62 38 66 39 , b6b8f9
0048: 65 38 2c 20 30 30 30 30 e8, 0000
0050: 30 30 30 30 0000

my pc specs are
AMD athlon II x2 240 processor @ 2.8 GHz
Asus M2N68AM-plus mobo
2x1GB transcend DDR2 ram
Windows xp profession sp2
with a onboard nvidia graphics
and a 450W power supply

My pc kept crashing sometimes back a week ago when i had my ati radeon HD4650 graphic card so i removed it from my pc , did a clean installation of windows once again , updated my mobo bios to the latest available and also changed the CMOS battery . So after this i was just using the onboard graphics and suddenly now i got this message which makes me go mad ! please help me with this problem . thanks in advance.

P.S. yesterday the PC went still , with no beeps sounds and nothing at startup with just the power LED glowing and the bios too didnt load up , so i removed the battery and RAMS and switched it on and it started to beep and again i inserted everything and it worked ! but now getting this problem

it also got the following error report in event viewer

Error code 1000008e, parameter1 c0000005, parameter2 805398b3, parameter3 b6b8f9e8, parameter4 00000000.

jaquith · Jan 19, 2012

Welcome to Tom's Forum!

The Error code 1000008E is a memory violation error with a variety of root causes. Often associated with GPU, RAM or other device. You'd need to upload the complete (.dmp) file(s) or at least the last (3) to see if it's the same cause. I use 'WinDbg' to view the files, but you can do the same.

My 'feeling' is RAM, so I'd create a bootable CD/DVD of Memtest86+and run for an hour or less if you start seeing a ton of errors. Download the ISO/zip file and burn a CD/DVD - http://www.memtest.org/

jaigopal · Jan 19, 2012

Thanks for your reply jaquith!
I am entirely new to this forum and i cant find a way as to how to upload my .dmp files though i got them here , will you please let me know as to how to do it jaquith

jaquith · Jan 19, 2012

Good link for creating and uploading (.dmp) files -> http://www.sevenforums.com/tutorials/179397-dump-files-upload-sevenforums.html

Further, that forum is about the best for analyzing dump files, I'm okay at it at best. Obvious, driver issues is easy...

jaigopal · Jan 19, 2012

The link you gave says "database error" ;(
Any how i will look over that memtest for sure and get the details out of it

jaquith · Jan 19, 2012

Was up a few minutes ago :??:

Upload the files as a zip file, and you can use either:
MegaUpload - http://megaupload.com/
RapidShare - http://www.rapidshare.com/

jaigopal · Jan 19, 2012

i used a software called Blue screen view to read the .dmp files
it gave the following info regarding the two .dmp files i had in \windows\minidump

dump file: Mini011812-01.dmp
crash time: 18/01/2012 06:13:26 PM
bug check string: KERNEL_MODE_EXCEPTION_NOT_HANDLED
bug check code:0x1000008e
parameter 1:0xc0000005
parameter 2:0x805bf1cc
parameter 3:0xad4cc970
parameter 4:0x00000000
caused by driver :ntoskrnl.exe
caused by address:ntoskrnl.exe+e81cc
file description :NT Kernel & System
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+e81cc
stack address 1 :ntoskrnl.exe+6960c
stack address 2:
stack address 3:
computer name:
full path:C:\WINDOWS\Minidump\Mini011812-01.dmp
processor count:2
major version:15
minor version :2600
dump file size :90,112

dump file:Mini010102-01.dmp
crash time:01/01/2002 12:01:57 AM
bug check string:KERNEL_MODE_EXCEPTION_NOT_HANDLED
bug check code:0x1000008e
parameter 1:0xc0000005
parameter 2:0x805398b3
parameter 3:0xb6b8f9e8
parameter 4:0x00000000
caused by driver :win32k.sys
caused by address:win32k.sys+32332
file description :Multi-User Win32 Driver
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+628b3
stack address 1 :win32k.sys+32332
stack address 2:win32k.sys+31feb
stack address 3:win32k.sys+bdee
computer name:
full path:C:\WINDOWS\Minidump\Mini010102-01.dmp
processor count:2
major version:15
minor version :2600
dump file size :94,208

jaigopal · Jan 19, 2012

http://www.megaupload.com/?d=AQRRU34G

jaigopal · Jan 19, 2012

Hope the above information are suffice to get my problem identified

jaquith · Jan 19, 2012

ntoskrnl.exe and win32k.sys when listed by themselves, as suspected, are as I first posted. I'd run Memtest.

I assume in Window's Device Manager that there are no {? or !} listed drivers. You also stated this happened before and after you re-installed XP.

Meanwhile, you should go into the BIOS: Load (Optimized) Defaults and set your Date an Time.

As a test for XP, run MSCONFIG then select Diagnostic and reboot. See if the BSOD continues.

Report back.

jaquith · Jan 19, 2012

Looked at both files:
Mini010102-01:
Probably caused by : win32k.sys ( win32k+32332 )

Mini011812-01:
Probably caused by : ntoskrnl.exe ( nt+e81cc )

jaigopal · Jan 20, 2012

Hi Jaquith , sorry for my late response , as it was late at night yesterday i was unable to reply you

Now I did that memtest you said about , and it showed no errors ! and did that diagnostic test too , but that BSOD didn't show up . Now it is working fine with out any errors from yesterday eve . Any how it would be great headache for me if such thing repeats once again spoiling my time . Any further suggestions can i get from you ? adding those screen shots of memtest86 in the following link in the order of sequence of its process . Thank you once again for your valuable help .

http://www.filesonic.com/file/Ts6T3Jw
http://www.filesonic.com/file/JLRdCTG
http://www.filesonic.com/file/qL7GWKR
http://www.filesonic.com/file/yUXivYy

jaquith · Jan 20, 2012

Well 30 minutes of Memtest tells you only there's no massive problem. BTW - you deleted 3 of 4 of the images...!

Assuming the RAM is good, it leaves Windows and IF MSCONFIG / Diagnostic mode eliminates the BSOD it would strongly suggest its' an OS and not Hardware issue.

However if it's not RAM or the OS then look at the Temps, use HW Monitor - http://www.cpuid.com/softwares/hwmonitor.html and if everything is stock >50C warrants a careful look.

jaigopal · Jan 20, 2012

I could download all the 4 images

, dont know why it was not available to you . then now i will check out that HW monitor once again

jaquith · Jan 20, 2012

I tried to do all at once, I saw the 2nd image, but when I tried for the 3rd the cookie want me to wait 15 minutes; I'm patient for 30 seconds but no way for 15 minute/image.

For images use a free site like -> http://www.photobucket.com

jaigopal · Jan 20, 2012

I got the following report with none of the temperature above 50C

http://www.filesonic.com/file/RKYEzxl/untitled.bmp

anyhow i am not gettng any BSOD screen currently , I wish i never get that problem once again ! any how i will install my ATI radeon HD4650 once again and check out for any problems as i removed it sometimes back as i thought that could be the problem behind all these things.Thank you once again for your support Jaquith

jaigopal · Jan 20, 2012

I am extremely sorry for making you wait a lot because of that site as none other site like megaupload and rapidshare were loading ! will use the link you gave in future references

jaigopal · Jan 20, 2012

here is the link for that temperature report http://i1171.photobucket.com/albums/r547/jaigopal/untitled.jpg

jaquith · Jan 20, 2012

Temps all look fine:

Megaupload and Rapidshare are perfectly fine for D/L 1 file but are horrible for D/L multiple file(s).

jaigopal · Jan 20, 2012

Thanks you once again and i get in touch with you for further information after installing my graphic card

jaigopal · Jan 24, 2012

Hi jacquith ,
i installed my graphics card some days back and it worked fine for a day and again i started getting the same old problems again .My pc started restarting on its own with no error messages , so i removed my graphics card and it worked fine for a day and now today when i switch on my pc , it said the same ol report as "the system has recovered from a serious error .

the screenshots and details are as follows ,

http://i1171.photobucket.com/albums/r547/jaigopal/untitled-1.jpg

http://i1171.photobucket.com/albums/r547/jaigopal/untitled2.jpg

I Got the two following errors :-
Error code 0000001a, parameter1 00041284, parameter2 01fcb001, parameter3 0000715f, parameter4 c0883000.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 31 0000001
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 34 31 32 38 34 2c 20 041284,
0038: 30 31 66 63 62 30 30 31 01fcb001
0040: 2c 20 30 30 30 30 37 31 , 000071
0048: 35 66 2c 20 63 30 38 38 5f, c088
0050: 33 30 30 30 3000

and

Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 805217e0.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 32 01, 8052
0050: 31 37 65 30 17e0

and the report of the .dmp files says the following:

dump file:Mini012312-01.dmp
crash time:23/01/2012 06:37:21 PM
bug check string: IRQL_NOT_LESS_OR_EQUAL
bug check code:0x1000000a
parameter 1:0x00000000
parameter 2:0x00000002
parameter 3:0x00000001
parameter 4:0x805217e0
caused by driver :win32k.sys
caused by address:win32k.sys+5688
file description :Multi-User Win32 Driver
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+4a7e0
stack address 1 :ntoskrnl.exe+4ab78
stack address 2: ntoskrnl.exe+48989
stack address 3: ntoskrnl.exe+6c568
computer name:
full path:C:\WINDOWS\Minidump\Mini012312-01.dmp
processor count:2
major version:15
minor version :2600
dump file size :90,112

dump file:Mini012312-02.dmp
crash time: 23/01/2012 06:53:19 PM
bug check string: MEMORY_MANAGEMENT
bug check code:0x0000001a
parameter 1:0x00041284
parameter 2:0x01fcb001
parameter 3:0x0000715f
parameter 4:0xc0883000
caused by driver :ntoskrnl.exe
caused by address:ntoskrnl.exe+22c37
file description :NT Kernel & System
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+22c37
stack address 1 :ntoskrnl.exe+4b3f7
stack address 2: ntoskrnl.exe+4bc7d
stack address 3: ntoskrnl.exe+4c096
computer name:
full path:C:\WINDOWS\Minidump\Mini012312-02.dmp
processor count:2
major version:15
minor version :2600
dump file size :90,112

i have completely no clue regarding this issue

, please help me as to how to proceed with this problem
thanks in advance

jaigopal · Jan 24, 2012

My pc started restarting on its own with no error messages , so i removed my graphics card and it worked fine for a day and now today when i switch on my pc , it said the same ol report as "the system has recovered from a serious error . I already had this problem a week back , so i reinstalled windows xp and even now this problem persists . please help me resolve this problem

my pc specs are
AMD athlon II x2 240 processor @ 2.8 GHz
Asus M2N68AM-plus mobo with latest bios
2x1GB transcend DDR2 ram
Windows xp profession sp2
with a onboard nvidia graphics
and a 450W power supply

the screenshots and details of the errors are as follows ,

http://i1171.photobucket.com/album [...] tled-1.jpg

http://i1171.photobucket.com/album [...] itled2.jpg

I Got the two following errors :-
Error code 0000001a, parameter1 00041284, parameter2 01fcb001, parameter3 0000715f, parameter4 c0883000.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 31 0000001
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 34 31 32 38 34 2c 20 041284,
0038: 30 31 66 63 62 30 30 31 01fcb001
0040: 2c 20 30 30 30 30 37 31 , 000071
0048: 35 66 2c 20 63 30 38 38 5f, c088
0050: 33 30 30 30 3000

and

Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 805217e0.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 32 01, 8052
0050: 31 37 65 30 17e0

and the report of the .dmp files says the following:

dump file:Mini012312-01.dmp
crash time:23/01/2012 06:37:21 PM
bug check string: IRQL_NOT_LESS_OR_EQUAL
bug check code:0x1000000a
parameter 1:0x00000000
parameter 2:0x00000002
parameter 3:0x00000001
parameter 4:0x805217e0
caused by driver :win32k.sys
caused by address:win32k.sys+5688
file description :Multi-User Win32 Driver
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+4a7e0
stack address 1 :ntoskrnl.exe+4ab78
stack address 2: ntoskrnl.exe+48989
stack address 3: ntoskrnl.exe+6c568
computer name:
full path:C:\WINDOWS\Minidump\Mini012312-01.dmp
processor count:2
major version:15
minor version :2600
dump file size :90,112

dump file:Mini012312-02.dmp
crash time: 23/01/2012 06:53:19 PM
bug check string: MEMORY_MANAGEMENT
bug check code:0x0000001a
parameter 1:0x00041284
parameter 2:0x01fcb001
parameter 3:0x0000715f
parameter 4:0xc0883000
caused by driver :ntoskrnl.exe
caused by address:ntoskrnl.exe+22c37
file description :NT Kernel & System
product name:Microsoft® Windows® Operating System
company:Microsoft Corporation
file version:5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
processor :32-bit
crash address:ntoskrnl.exe+22c37
stack address 1 :ntoskrnl.exe+4b3f7
stack address 2: ntoskrnl.exe+4bc7d
stack address 3: ntoskrnl.exe+4c096
computer name:
full path:C:\WINDOWS\Minidump\Mini012312-02.dmp
processor count:2
major version:15
minor version :2600
dump file size :90,112

i have completely no clue regarding this issue , please help me as to how to proceed with this problem
thanks in advance.

Novuake · Jan 24, 2012

It may be overheating. Install HWMonitor and track your temps.

jaigopal · Jan 24, 2012

It may be overheating. Install HWMonitor and track your temps.

http://i1171.photobucket.com/albums/r547/jaigopal/untitled.jpg
did that and everything seems to be quite normal

systembolaget · Jan 24, 2012

@jacquith http://www.megaupload.com/ is down since a couple of days. See http://edition.cnn.com/2012/01/23/world/asia/new-zealand-megaupload/index.html

jaquith :

System has recovered from a serious error problem !

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