My Computer Cannot detect at all A brand New HD5450

Lyoko

Distinguished
Dec 18, 2010
6
0
18,510
two weeks ago i bought this graphic card, and i had no success using it.
my computer cannot detect it! and i know my computer is fine..

i got
Intel E4300 @ 1.8Ghz Processor
2gb ram
MSI 946GZM-L motherboard
12CM FAN350W Real EZ Cool

The new card is Gigabyte HD5450 512MB DDR3

*this system had Inno3D 8500GT (for 2.5 years) Which died, i know that the power supply is fine, and HD5450 takes LESS power than 8500GT.
*my motherboard might have Pci-e 1.0 or pci-e 1.1. AND I KNOW that Pci-e 2.0/2.1 Must work on this kind of motherboards.

the exact problems, my system uses onboard graphic card (Intel GMA) instead of starting HD5450.

things i tried:
* Resetting the BIOS.
* re-inserting the Bios battery
* Updating the bios.
* To check if windows detect new hardware (it doesn't)
* To check if windows think i use multiple monitors
* to disconnect some case fans, and hard-drive for less power usage.
* I tried to use VGA, DVI, HDMI on the card to test the detection.
* i think i tried more stuff and i can't really remember them...

I made a few Bios settings Pictures










and the card is FINE, i took it to the store and showed me that it worked for them.

Please people, I REALLY DON't KNOW WHAT TO DO

 

mrjericho1991

Distinguished
Dec 6, 2010
630
0
19,010
but hd 5450 is not a very good choice althrough,however it should run on your pc,can you return your hd 5450 and on the same price range there is hd 4670,you can get that.
 

Tamz_msc

Distinguished

I would try this at first.
 

Lyoko

Distinguished
Dec 18, 2010
6
0
18,510

it doesn't let me select that..

my motherboard is pretty much wierd since the BIOS update.. but works fine.
 

Lyoko

Distinguished
Dec 18, 2010
6
0
18,510

they have stupid policy of "you cannot return the card to us if you have opened the box".

and they don't want to check my computer, because the computer wasn't bought at their store.
they also want to overprice the check...
 

Lyoko

Distinguished
Dec 18, 2010
6
0
18,510

I couldn't afford better.

I'm trying to sell the HD5450, but my main piority is to make it work!
I will be VERY happy!

I'm 6 months with graphic problems....
 

Lyoko

Distinguished
Dec 18, 2010
6
0
18,510

rolling back doesn't sound safe...

hey i plugged my old 8500GT and it was detected, but that card is still messed up.