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Bad motherboard? Need help with diagnosis

Last response: in Motherboards
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January 21, 2012 11:58:34 PM

I built my first rig this past summer. I've had everything running like a dream for almost 6 months now, but yesterday the whole thing crashed. I was running a game one moment, and the next moment the entire system had shut down. No funny noises or smells, and no beeps or error messages. After some poking around I think the problem is in the motherboard, but because I'm fairly new to the scene I'm not entirely confident in my ability to diagnose the problem. I'm hoping somebody here can help me. Here are my vitals:

MB: ASUS P8H67-M LE
CPU: Intel Core i5-2500K
RAM: (2x4GB) 1333 by Crucial
PSU: Thermaltake Toughpower XT TPX-775M

My first suspect was the PSU, because the failure looked and sounded like the power got interrupted. But this PSU is designed to keep running for a few seconds after the power switch is hit, which is exactly what it did. It seems to be running as intended, and the "Standby" LED on the side of the PSU indicates it's functioning normally. What's more, when I press the power button on my case, all of the fans turn on for a split second: PSU fan, case fans, CPU fan, and graphics card fan. But immediately they all shut off again, and the PSU does its few second cool down cycle again. (Interestingly, this only happens if I've just cycled power to my surge protector. Any subsequent presses on the power button produce no results at all unless I cycle power to the surge protector again.)

All this make me think the PSU is not at fault, which leaves me with only a few options. I currently have all my peripherals unplugged from the motherboard, leaving only the CPU and RAM connected. That changed nothing, which means it has to be with the motherboard, processor, or RAM. I've tried reseating the RAM and rearranging the sticks in every possible combination (including taking one stick out), but that also produced no change. Also, the motherboard has an LED that's supposed to light up when it detects a problem with the RAM, and it's off.

So if I'm right, that leaves me with only the MB or the CPU as the faulty component. I don't know how to proceed from here, other than I've heard that CPU failures (especially new ones) are much rarer than motherboard failures. So I'm left with the assumption that the MB is to blame.

Can somebody tell me if my assumption sounds right, or if there's something I've missed or still need to test? I can't offer money, only my eternal gratitude.
a b V Motherboard
January 22, 2012 1:04:05 AM

It still sounds like a PSU problem. I'm much more inclined to trust ASUS over Thermaltake. Do you have a spare quality one or one you can borrow from a friend to test on your system?
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January 22, 2012 4:30:40 AM

Sadly, no. I only have the one, and none of my friends who built their rigs live close by.

I do have a multimeter, though. Would it be terribly complicated to test it myself?
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a b V Motherboard
January 22, 2012 4:46:56 AM

Don't think so. Try to be as careful as possible though. Here is a helpful guide that includes directions on how to test the PSU. It's somewhere after step 23.

http://www.tomshardware.com/forum/261145-31-perform-ste...

Having said that, a dying PSU might be able to pass the test but still cause problems later.

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January 22, 2012 5:24:33 AM

OK, I followed jsc's instructions on testing the PSU under no load. I used a paperclip and bridged the two critical pins in the MB power connector, which is supposed to turn the PSU on and run itself. Instead, it did it's little "flash of life" thing for half a second and then powered itself down.

So I guess that's pretty damning evidence. The PSU is my culprit. I just put in a tech support request through Thermaltake. If they can't come through (I doubt they will), I do have a 5-year warranty I can exercise to get it replaced. I figure I'll give them a second chance to get it right.

Thank you, hpdeskjet, for pointing me in the right direction and saving me time and money. I'll talk to my wife about naming my first child after you. :) 
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a b V Motherboard
January 22, 2012 6:09:40 AM

:lol: 

Glad you found the problem. Keep us posted if anything else comes up :) 
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January 30, 2012 4:23:16 PM

Best answer selected by foolishgrunt.
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a b V Motherboard
January 30, 2012 4:43:20 PM

This topic has been closed by Mousemonkey
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