is it a pcie 2.1 gfx card? if you run a 2.1 card in a 1.x pcie slot, you are likely to get issues. If that is the case you need to either send it back and get a pcie2.0 card or upgrade your motherboard to one that has a pcie2.x slot
No need to use CAPS, gives the impression your shouting or being aggressive.
Well it's the SECOND time I told him to read his directions and he's STILL asking questions that can be answered by reading the direction such as " I can't see a place on my video card to plug in the power">
Sometimes you have to raise your voice to get someone who's obviously hardheaded and common sense challenged to get it.