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Unable To Update Video Card Driver

  • Graphics Cards
  • Graphics
Last response: in Graphics Cards
December 24, 2010 5:25:23 PM

Hi all,

I posted this in the ATI section but was unable to get an answer...

In an attempt to update my video card driver, I removed my old driver that came on the CD accompanying my video card (Control Panel >> Add or Remove Programs). I downloaded Catalyst Software Suite ( Ran the .exe, it extracted fine. I ran the installation and it said installation was finished. When I restart my computer, my computer doesn't detect a video card driver at all and prompts me that new hardware was found yada yada...

I also noticed that the directory where the stuff should have been installed is completely empty... C:\Program Files\ATI Technologies

Why is it empty? I tried reinstalling and have had no success.

My Graphics Card is an ATI Radeon HD 3650

Please help, and thanks in advance.

Here is my dxdiag for additional info (and yes I realize there is no display device, and that's because it isn't detecting a driver):

System Information
Time of this report: 12/22/2010, 16:32:06
Machine name: TED-44BA14A22C6
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: KM400-8235
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, ~2.1GHz
Memory: 1024MB RAM
Page File: 400MB used, 2061MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
Display Devices

More about : unable update video card driver

a b U Graphics card
December 24, 2010 5:51:59 PM

Run LiveUpdate and upgrade Windows to SP3 (plus anything else it finds).
December 30, 2010 12:19:01 AM

I successfully installed Windows SP3.

The problem remains... is there anything else I can do?

Is there a way to manually install it myself instead of using ATI's install manager?
Related resources
a b U Graphics card
January 1, 2011 1:14:45 AM

Next, check the BIOS to be sure any onboard GPU is disabled and your HD 3650 is detected in the right PCIe 16X slot. Uninstall any drivers that may exist for the onboard GPU.
January 1, 2011 3:49:00 AM

Okay hang on I think I know what I was doing wrong...

My video card is a ATI Radeon HD 3650 AGP... I didn't think the AGP part mattered but I guess it does.
I'm not sure where to find the driver for this card... I keep getting directed to some sort of hotfix download...
Do I need to do a clean install of the hotfix? Or should I install the driver from the CD and install the hotfix as a supplement to it?

Is the hotfix the driver?