Firewall block the voice from yahoo messenger

hello
i cant chat with call in yahoo messenger this massage will come to me

(You cannot place a call because Messenger is not currently connected to the voice service. This is either because you are behind a restrictive firewall or because we are fixing a problem with the voice service)

please can any help me
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More about firewall block voice yahoo messenger
  1. It's easy enough to turn off the Windows Firewall. Go Control Panel, Networking, select a Connection, click on Properties, Advanced and untick the Firewall setting.

    If you are running a security program that includes a firewall remember to turn that off too.
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