I have a new laptop and I need my WEP key to connect to wireless, can you e-mail that to me.
More about :support att setupwireless
October 15, 2010 1:07:02 AM
a) we are not AT&T
b) if this is a new install the default wireless security key may be included in the literature which came from AT&T -- and is sometimes written on the label on the router.
c)failing that try this:
Connect the computer to the router with an ethernet cable.
See the literature which came with your router for how to access the user setup screens in the router. Once in go to wireless security and review or renew the wireless security type and password. WPA PSK TKIP is the most common security type in use. Make a note of the SSID or change it to one of your invention.
Go to wireless mode and ensure that it's set to a protocol matching your computer's wireless adapter (mixed mode is a safe bet). Check for a setting often called Access List that includes or excludes users by identifying the MAC ID unique to their wireless adapter. Disable that.
Disconnect ethernet cable.
Go to the computer's wireless networking setup screen and see if you can detect the router's SSID (wireless call sign). Select that network.
Apply the wireless security type and password to the computer's wireless networking setup screen.