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Troubleshooting Advice!!!

Last response: in Motherboards
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February 13, 2012 3:20:35 AM

Hi I wonder if anyone can give me some helpful advice. I have a Toshiba Satellite Laptop that is giving me lots of problems, the computer seems to start I can see the led light turn green and can hear the hard drive workingm but there is no Display on the screen and when I try hooking it to an external monitor nothing comes up either. I tried switching the memory modules see if that helped but could not get anywhere there, I hope someone can help me out. Thanks for your time...

More about : troubleshooting advice

February 13, 2012 11:32:30 AM

Techboy123 said:
Hi I wonder if anyone can give me some helpful advice. I have a Toshiba Satellite Laptop that is giving me lots of problems, the computer seems to start I can see the led light turn green and can hear the hard drive workingm but there is no Display on the screen and when I try hooking it to an external monitor nothing comes up either. I tried switching the memory modules see if that helped but could not get anywhere there, I hope someone can help me out. Thanks for your time...


Hi there

I have the same problem with my acer, if when you connected to external monitor and it does not work this mean is the graphics card. But you saying that the led light is not on and the hard drive not working, so this can be something else.
Try to replace the hard drive with one that you know was working and you will see if it is from the hard drive.
Check the power connection is well, there can be no power coming to the laptop. Can be power socket jack.
Try this thinks and let me know how you get on.

Good luck

[:mimi7]
February 13, 2012 6:01:02 PM

Thanks a lot for your advice. The thing is on my computer I do see the led light and the hard drive seems to be working fine I actually pulled it out and reconnected it through a usb adapter to another computer and seems to be ok so I'm leaning more to the posability that it could be a graphics card or the motherboard itself...



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February 14, 2012 1:22:40 PM

It is the graphics card.
Try to heat the graphics card with hair dryer for about 3-4 min (depend on the hair dryer) and see if its work. :) 

Good luck
February 16, 2012 11:41:21 PM

Thanks for you help I did what you told me and let me tell you "It worked" except I used a small butane blow torch to heat the video card but you were right on the money... Thanks a bunch really.... :) 
!