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Shipping damage to CPU heatsink
Jun 14, 2011, 4:55 AM
I bought a Core i5 2500K and a Coolermaster Hyper 212 Plus CPU cooler the other day. Both items shipped from the retailer in a single box packed with styrofoam peanuts.
When I opened the shipping box, I saw that the Hyper 212 Plus package had been crushed. I opened it up and the heat pipes were actually physically bent. I will RMA the CPU cooler.
The processor box however did not look damaged. I popped the CPU in and it runs IntelBurnTest successfully for 20 passes.
Do you think I should RMA the CPU? I'm kind of worried now that maybe it got damaged somehow since the CPU cooler was so badly smashed.
Jun 14, 2011
shipping damage heatsink
Jun 14, 2011, 10:18 AM
Since it is working properly, i don't think you can get it RMA'ed. The company would say that it is fine and send it back to you.
Jun 14, 2011, 2:21 PM
I think your CPU is fine, especially since the first thing that would break are the pins, and if all those are in place, chances are nothing roughed up your CPU -that- much.
Just RMA the cooler. You should be alright.
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