Shipping damage to CPU heatsink Tags: CPUs Cooling Last response: June 14, 2011 2:21 PM in CPUs Share loosley June 14, 2011 4:55:57 AM I bought a Core i5 2500K and a Coolermaster Hyper 212 Plus CPU cooler the other day. Both items shipped from the retailer in a single box packed with styrofoam peanuts. When I opened the shipping box, I saw that the Hyper 212 Plus package had been crushed. I opened it up and the heat pipes were actually physically bent. I will RMA the CPU cooler. The processor box however did not look damaged. I popped the CPU in and it runs IntelBurnTest successfully for 20 passes. Do you think I should RMA the CPU? I'm kind of worried now that maybe it got damaged somehow since the CPU cooler was so badly smashed. More about : shipping damage cpu heatsink hell_storm2004 a b à CPUs June 14, 2011 10:18:23 AM Since it is working properly, i don't think you can get it RMA'ed. The company would say that it is fine and send it back to you. macewrox June 14, 2011 2:21:20 PM I think your CPU is fine, especially since the first thing that would break are the pins, and if all those are in place, chances are nothing roughed up your CPU -that- much. Just RMA the cooler. You should be alright. Can't find your answer ? Ask ! Publish Related resources I5 760 CPU Damage ? Forum CPU Overheat Damage ? Forum i5 cpu -board-16gb ram- heatsink setup $350+ shipping Forum Protecting a pc from ESD during shipping /moving. Forum Do motherboard / CPU bundles come with a heatsink for CPU ?? Forum http://www.tomshardware.com/forum/ [...] -chit-chat Forum Shipped working custom PC, now slow and BSOD - what got damaged? Forum Pulled off heatsink , CPU came with it... Forum CPU heatsink and fan Forum Fast CPU Damage Analysis Forum Stock i5-3570k hitting 106C; damaged heatsink or faulty CPU ? Forum THE BEST heatsink under $40 USD (incl. shipping )? Forum Will my CPU temp. damage my laptop? Forum How much damage did I just do? Forum Can thermal paste become frozen and damage the CPU ? Forum CPU / Heatsink Lapping : Shopping List Forum Does replacing the stock heatsink void the warranty? Forum Quick analysis if CPU is damaged or not. Forum Thermaltake 850w PCI-E question Forum Which CPU would be better for gaming? Forum More resources Read discussions in other CPUs categories AMD Intel Intel i5 Intel i7 Phenom Cooling Performance !