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Shipping damage to CPU heatsink

Last response: in CPUs
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June 14, 2011 4:55:57 AM

I bought a Core i5 2500K and a Coolermaster Hyper 212 Plus CPU cooler the other day. Both items shipped from the retailer in a single box packed with styrofoam peanuts.

When I opened the shipping box, I saw that the Hyper 212 Plus package had been crushed. I opened it up and the heat pipes were actually physically bent. I will RMA the CPU cooler.

The processor box however did not look damaged. I popped the CPU in and it runs IntelBurnTest successfully for 20 passes.

Do you think I should RMA the CPU? I'm kind of worried now that maybe it got damaged somehow since the CPU cooler was so badly smashed.
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June 14, 2011 10:18:23 AM

Since it is working properly, i don't think you can get it RMA'ed. The company would say that it is fine and send it back to you.
June 14, 2011 2:21:20 PM

I think your CPU is fine, especially since the first thing that would break are the pins, and if all those are in place, chances are nothing roughed up your CPU -that- much.

Just RMA the cooler. You should be alright.
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