J jjvman Distinguished Jun 16, 2011 1 0 18,510 Jun 16, 2011 #1 Hello, on startup, printer goes through part of the process, then makes noise as the scanner moves. It then hangs up saying "scanner failure". Cannot get it to start and be ready to print and computer can hang up.
Hello, on startup, printer goes through part of the process, then makes noise as the scanner moves. It then hangs up saying "scanner failure". Cannot get it to start and be ready to print and computer can hang up.
Ubrales Polypheme Dec 3, 2009 13,234 8 61,465 Jun 18, 2011 #2 Try downloading the latest printer driver for the model you have. Drivers can be found at the HP site. Make sure that the ink cartridges are installed correctly. If in doubt, re-install them. Upvote 0 Downvote
Try downloading the latest printer driver for the model you have. Drivers can be found at the HP site. Make sure that the ink cartridges are installed correctly. If in doubt, re-install them.
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