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System Reboot

Last response: in Systems
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March 21, 2011 10:50:05 PM

My system has started to reboot anytime I try to do anything graphical. IE play video games, watch videos, etc.

I ran Memtest86 and everything passed.

Updated my video drivers and then tried a few older verions.

Ran HWMonitor to check my temps and everything was fine.

My PSU is a OCZ600 SXS. From everything I read this seems to be the most likely culprit. I bought it in June of 2008 and it has a 3 year warranty so I sent in a RMA request. I received the reply saying they got the request but have not heard anything in a few days. So Im thinking of just going to buy a new PSU.

In my event viewer I see this on every reboot.

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

And this is my HWMonitor log.


CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.1.7.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model P45 Neo3 (MS-7514) (0x0000043D - 0x1272BD20)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor Fintek
LPCIO Model F71882F
LPCIO Vendor ID 0x1934
LPCIO Chip ID 0x541
Config Mode I/O address 0x4E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 FF FF 00 FF FF FF FF 04 FF FF FF FF FF FF FF FF
10 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
20 05 41 20 19 34 00 00 30 40 00 44 60 08 08 00 00
30 01 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
50 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
60 0A 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
70 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Register space LPC, base address = 0x0A00


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor Fintek F71882F
Voltage 0 3.31 Volts [0xCF] (+3.3V)
Voltage 1 1.13 Volts [0x8D] (CPU VCORE)
Voltage 2 1.70 Volts [0x6A] (VIN2)
Voltage 3 1.39 Volts [0x76] (VIN3)
Voltage 4 5.84 Volts [0x8B] (+5V)
Voltage 5 10.12 Volts [0x73] (+12V)
Voltage 6 1.54 Volts [0x60] (VIN6)
Voltage 7 3.31 Volts [0xCF] (VSB3V)
Voltage 8 3.20 Volts [0xC8] (VBAT)
Temperature 0 19°C (66°F) [0x13] (TMPIN0)
Temperature 1 25°C (77°F) [0x19] (TMPIN1)
Fan 0 1505 RPM [0x3E5] (FANIN0)
Fan 2 1255 RPM [0x4AB] (FANIN2)
Fan PWM 0 100 pc [0xFF] (CPU)
Fan PWM 1 100 pc [0xFF] (System Fan 1)
Fan PWM 2 100 pc [0xFF] (System Fan 2)
Fan PWM 3 50 pc [0x80] (System Fan 3)
Register space LPC, base address = 0x0A00

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 FF 03 10 00 FF FF FF FF FF FF 00 00 55 4C 00 00
10 00 00 00 00 FF FF FF FF FF FF FF FF FF FF FF FF
20 CF 8C 6B 76 8C 73 60 CF C8 FF FF FF FF FF FF FF
30 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
50 FF FF FF FF FF FF FF FF FF FF 03 04 10 19 34 FF
60 00 00 00 00 FF FF 02 74 00 00 FF 0E 40 24 FF 08
70 FF FF 12 FF 19 FF 80 FF FF FF FF FF FF FF FF FF
80 FF FF 32 55 64 55 55 46 FF FF FF FF FF FF A8 FF
90 00 0A 0A 00 56 FF 7F FF 42 24 FF AA 55 55 FF 1A
A0 03 EB 00 FF 03 E9 3C 32 28 1E FF E5 CE B7 A0 0D
B0 0F FF 00 FF 03 FF 3C 32 28 1E FF D9 B2 99 80 0E
C0 04 AB 00 FF 03 FF 3C 32 28 1E FF D9 B2 99 80 0F
D0 0F FF 00 80 03 FF 3C 32 28 1E FF D9 B2 99 80 0F
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 00 00 00 00 00 00 37 FF 00 72 FF 00 FF FF FF FF

Hardware monitor NVIDIA NVAPI
Voltage 0 1.15 Volts [0x47E] (VIN0)
Temperature 0 56°C (132°F) [0x38] (TMPIN0)
Fan PWM 0 37 pc [0x25] (FANPWMIN0)


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 2

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1

Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Core 2 Duo E8400
Codename Wolfdale
Specification Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
Package (platform ID) Socket 775 LGA (0x0)
CPUID 6.7.6
Extended CPUID 6.17
Core Stepping C0
Technology 45 nm
Core Speed 2005.0 MHz
Multiplier x FSB 6.0 x 334.2 MHz
Rated Bus speed 1336.7 MHz
Stock frequency 3000 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 6144 KBytes, 24-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 9.0x
Max VID 1.225 V

TDP Limit 65 Watts


Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01008001h
Max CPUID level 0000000Ah
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 6 MB, 2 thread(s)

CPUID
0x00000000 0x0000000A 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x00010676 0x00020800 0x0008E3FD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4304E
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x05C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303438 0x20402020 0x30302E33 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x18008040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0x88848920
MSR 0x000000CD 0x00000000 0x00000804
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00190920 0x18180717
MSR 0x000001A0 0x00000040 0x62972489
MSR 0x000000EE 0x00000000 0x867D1300
MSR 0x0000011E 0x00000000 0xBE702111
MSR 0x0000019C 0x00000000 0x88400000
MSR 0x00000198 0x06190920 0x06000619
MSR 0x00000199 0x00000000 0x00000619

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 01008001h
Max CPUID level 0000000Ah
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 6 MB, 2 thread(s)

CPUID
0x00000000 0x0000000A 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x00010676 0x01020800 0x0008E3FD 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4304E
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x05C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x45202020
0x80000004 0x30303438 0x20402020 0x30302E33 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x18008040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00800
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000017 0x04000000 0x88848920
MSR 0x000000CD 0x00000000 0x00000804
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00190920 0x18180717
MSR 0x000001A0 0x00000040 0x62972489
MSR 0x000000EE 0x00000000 0x867D1300
MSR 0x0000011E 0x00000000 0xBE702111
MSR 0x0000019C 0x00000000 0x88440000
MSR 0x00000198 0x06190920 0x06000619
MSR 0x00000199 0x00000000 0x00000619



Storage
-------------------------------------------------------------------------

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x1532, product=0x0015

Graphic APIs
-------------------------------------------------------------------------

API NVIDIA I/O
API NVIDIA NVAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name NVIDIA GeForce 8800 GTS 512
Revision A2
Codename G92
Technology 65 nm
PCI device bus 5 (0x5), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1462)
Model ID 0x0600 (0x8010)


Does anyone have any other steps I can take to try to single out the exact problem? And unfortunately I do not have another PSU to test.

And has anyone ever dealt with OCZ to know if my RMA request will even be dealt with?

Thank you very much.

More about : system reboot

March 22, 2011 3:32:04 AM

I just done an RMA psu with OCZ. They are tricky. I had the same issue as you. You have to reply to their email, and you cant just reply, you have to click a link at the bottom the the email they send. That is where I messed up. You also have to tell them how you kow forsure the PSU is dead. I tested mine with a volt meter. Also you have to email to a different link they send you, a copy of your original receipt. After all those hoops you get a RMA number, mine is on its way to them as of today.

After 7 days your ticket expires. So if its been that long you have to start over. Make sure to read their emails careful and reply with the right link.
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