Sign in with
Sign up | Sign in
Your question

5770 display driver stopped responding

Last response: in Graphics & Displays
Share
January 23, 2011 5:15:16 PM

Hello, I need help trying to make this Powercolor 1gb 5770 work. Everytime I run a game or even update my Windows Experience Rating, it works for about 30 secs, then I get a black screen and Windows says "Display Driver Amdkmdap has stopped working and fully recovered".

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

http://www.newegg.com/Product/Product.aspx?Item=N82E168...
a b U Graphics card
January 23, 2011 5:46:13 PM

I also had a problem kinda like that. Did you have an Nvidia driver on your machine? Even a Nvidia integrated GPU? I would uninstall every ATI driver and Nvidia display driver, then try to re-install. BTW, when did you download these drivers? I while back I downloaded some drivers from the AMD website, but it redirected me somewhere else, but the place it redirected me was infected by a virus that infected my computer and didn't let my drivers work correctly. That was in mid December.
January 23, 2011 5:53:32 PM

I did the whole driversweeper thing, Installed different versions of the driver, uninstalled the onboard card (ATI btw).

I don't think I have a virus, this thing is brand new.
Related resources
January 23, 2011 5:54:30 PM

I'm gonna try this again
javascript:%20validform(this);
a b U Graphics card
January 23, 2011 5:57:58 PM

It's not the card that would give you the virus, it might be the drivers. I doubt it, but maybe. Other than that, I really do not know. Maybe an RMA would fix it. What is your PSU?
a b U Graphics card
January 23, 2011 6:09:08 PM

That is a good PSU. RMA is when you return your product and get a new one. I forgot what it actually stands for though. :lol:  I downloaed from the AMD website directly. The last time I downloaded from AMD it worked. You said that you uninstall-ed the drivers. What is your OS? I need to know the Bit too.
January 23, 2011 6:10:30 PM

Vista 32 bit
January 23, 2011 6:13:53 PM

also I can't return it, I threw out the packaging and lost the manual
a b U Graphics card
January 23, 2011 6:16:08 PM

Well, I doubt it is a hardware problem anyway. Go into the BIOS and manually disable the integrated GPU.
January 23, 2011 6:34:45 PM

Did that, still nothing.

If it helps, when I go into Afterburner and look at the hardware monitor, the memory clock and core clock keep jumping up and down and I get a blackscreen.
a b U Graphics card
January 23, 2011 6:37:28 PM

That stuff should jump around a little. If you want to go this far, you could re-install your OS and see if that works.
a b U Graphics card
January 23, 2011 11:37:21 PM

Try this, I don't think that it will work, but maybe. Here it is: BIOS>PnP/PCI Configuration> Unit Display First = PCIEx. Try that. If that doesn't work, then go into safe mode; uninstall drivers, download drivers, and re-install drivers. After that, I do not know what I can do for you but re-installing the OS.
January 26, 2011 11:42:49 PM

I reinstalled the OS, uninstalled the drivers, downloaded the new drivers, disabled the onboard, switched the bios to Pcie, and updated the bios and I'm still having problems.
a b U Graphics card
January 27, 2011 12:34:49 AM

It might be a hardware issue. BTW, do you have an OCed CPU, RAM, or GPU? Open up your case, take out your entire card, remove the PCI-E connectors, and then put it back in like you jest got it new. BTW, make sure that you do NOT touch the back of the GPU (back of card) and do NOT touch the gold pins. That can cause real issues, just by the oils on your fingers.
January 28, 2011 6:58:02 PM

I touched the back, (I don't think I touched the pins tho), but the fan still runs.

How do I know if its not working?
January 28, 2011 7:35:32 PM

Can I clean the pins?
a b U Graphics card
January 29, 2011 4:13:50 AM

Well, I have touched the back of my card and no damage has been done. I doubt you hurt it. I wouldn't do anything to the pins. http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)-download-1655.html This can help you clean your drivers. ONLY DO IT TO THE DISPLAY DRIVERS!
February 4, 2011 8:14:24 PM

I did the driver sweeper thing, no dice.

If it helps, I put the graphics card into a friend's computer and it works, no crashes.

I also put his graphics card into my computer (a HIS 2600 I think) and no crashes.

So it might be an OS/Driver problem?
February 4, 2011 8:16:11 PM

Or a PSU problem?
a b U Graphics card
February 5, 2011 10:26:26 PM

Didn't you already reinstall your OS? It is not your PSU, keep in mind that it is pretty high end. I got an idea, try to download your drivers from AMD again. Link: http://sites.amd.com/us/game/downloads/Pages/radeon_vis... That should be your driver. ONLY DOWNLOAD ONE DRIVER AT A TIME! When your computer asks you to restart, restart it, and then download the other packet. Download only the top and bottom one, no need for the middle one. The top one gives you the middle one and more. Try that and tell me what happens.
a b U Graphics card
February 5, 2011 10:27:16 PM

Also, try starting up your computer in safe mode and doing driversweeper.
!