I'm using Windows 7 Home Premium 64 Bit OS, and I have 6 GB of RAM on my laptop. However, Windows states that only 2.36 GB of RAM is available. What could be the source of this problem?
Sorry, I'm new to this and do not know what other information could be helpful in resolving this issue.
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EDIT: In the past, the laptop's RAM was much higher than the 2.36 GB it's at right now. I know this because the Window's experience rating was 7.5 for memory before, whereas today when I updated it as it had suggested, was ranked a 5.5. Furthermore, I was also able to run two memory demanding programs at once in the past, which would have exceeded the 2.36 I have available right now. I have made no changes to my computer's hardware, however it stated today that new hardware was discovered on the computer, thus requiring an update to the Windows Experience Index. Hopefully this information helps!
Sorry, I'm new to this and do not know what other information could be helpful in resolving this issue.
*****************************************
EDIT: In the past, the laptop's RAM was much higher than the 2.36 GB it's at right now. I know this because the Window's experience rating was 7.5 for memory before, whereas today when I updated it as it had suggested, was ranked a 5.5. Furthermore, I was also able to run two memory demanding programs at once in the past, which would have exceeded the 2.36 I have available right now. I have made no changes to my computer's hardware, however it stated today that new hardware was discovered on the computer, thus requiring an update to the Windows Experience Index. Hopefully this information helps!