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Realtek audio driver problem

Last response: in Motherboards
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March 8, 2012 11:37:54 AM

Hi,
I have and Intel DG41WV motherboard with integrated Realtek audio. I'm running Windows 7 Ultimate 64-bit. I installed the Realtek drivers from the Intel driver CD.

Mostly things work ok except ever now and then it gets into this mode where the sound cuts in and out and I get messages you just plugged a device into the audio jack, or you just unplugged a device from the audio jack

I'm not sure if this is hardware or software, but I have noticed that when I have my headphones plugged into the front of my computer the problem never occurs. The problem only seems to occur when I'm one the main speakers.
a b V Motherboard
March 8, 2012 12:03:18 PM

Sounds like you may have a bad plug or its not in all the way. Try to wiggle the connector to see if it happens more.
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March 10, 2012 4:52:37 AM

price_th said:
Sounds like you may have a bad plug or its not in all the way. Try to wiggle the connector to see if it happens more.

I have plugged the speaker into front panel also. But same issue occurs. I dont think its a audio jack issue. Looks like Realtek driver problem, it falsely detect the audio device and pops up a message "You have just plugged an audio device" Then Sound cuts. Is there any other driver available for this DG41WV board other than Realtek?
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March 15, 2012 2:29:25 PM

I have the same problem. I'm using Windows 7 Pro, 64-bit. My machine is about 3 months old.

I get the "you just plugged a device into the audio jack" message (from Realtek HD Audio Manager) about once every two seconds when nothing is plugged into the front jack. If I plug my speakers into the front jack, mostly I get no audio, but occasionally, the sound will kick in for about a second then cut back out.

Hardware problem with the front jack assembly? In addition to the green audio output jack that front jack assembly also contains a pink mic input jack, and two usb ports.

Any thoughts or help would be appreciated.
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a b V Motherboard
March 15, 2012 4:57:59 PM

smohanbabu said:
Hi,
I have and Intel DG41WV motherboard with integrated Realtek audio. I'm running Windows 7 Ultimate 64-bit. I installed the Realtek drivers from the Intel driver CD.

Mostly things work ok except ever now and then it gets into this mode where the sound cuts in and out and I get messages you just plugged a device into the audio jack, or you just unplugged a device from the audio jack

I'm not sure if this is hardware or software, but I have noticed that when I have my headphones plugged into the front of my computer the problem never occurs. The problem only seems to occur when I'm one the main speakers.



Try to update to the latest driver of the integrated Realtek audio. Go to Intel Website
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March 18, 2012 6:23:43 AM

aqe040466 said:
Try to update to the latest driver of the integrated Realtek audio. Go to Intel Website

I tried with latest driver also. This problem doesn't resolved. Pls suggest any other option? or i guess i have to format the Windows 7 and install new OS and then try to install Realtek audio driver.
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a b V Motherboard
March 18, 2012 1:20:58 PM

smohanbabu said:
I tried with latest driver also. This problem doesn't resolved. Pls suggest any other option? or i guess i have to format the Windows 7 and install new OS and then try to install Realtek audio driver.



I experienced that same thing happened to you before, What I did was I bought a USB head phone and eliminated the problem.
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April 6, 2012 4:30:00 PM

I had the same problem with my Realtek Audio on a Gigabyte Z68X-UD3H-B3 v1.3 motherboard inside an Antec 302 case. I'm also using Windows 7 64-bit Professional edition.

In order to fix the issue, I simply rolled back the driver and the problem went away:
- Go to Device Manager (via Control Panel > System)
- Open the "Sound, video and game controllers" node and right-click on your "Realtek audio device" or "High Definition Audio Device" to view its properties.
- In the property window, go to the "Drivers" tab then click on "Roll Back Driver..." and confirm that you want to roll back.
- Reboot the computer and the problem goes away.

The rolled back version I'm using right now is 6.1.7601.17514.
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April 7, 2012 1:22:45 PM

bdicroce said:
I had the same problem with my Realtek Audio on a Gigabyte Z68X-UD3H-B3 v1.3 motherboard inside an Antec 302 case. I'm also using Windows 7 64-bit Professional edition.

In order to fix the issue, I simply rolled back the driver and the problem went away:
- Go to Device Manager (via Control Panel > System)
- Open the "Sound, video and game controllers" node and right-click on your "Realtek audio device" or "High Definition Audio Device" to view its properties.
- In the property window, go to the "Drivers" tab then click on "Roll Back Driver..." and confirm that you want to roll back.
- Reboot the computer and the problem goes away.

The rolled back version I'm using right now is 6.1.7601.17514.


I tried roll back and restarted the computer. Now the version is 6.1.7600.16385. Previously one speaker was worked for sometime and sound will cut in between playing sony/movie. but now the speakers are completely not working. :( 
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April 23, 2012 7:07:03 AM

Hi all,

Thank u all for your time and replies. I tried all the options you have suggested. But no effect in my audio. Don't know what else can be done.

Thanks
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September 15, 2012 5:13:47 AM

Hi all,

Atlast, I bought new PCI sound card and installed it in my motherboard. Now my problem solved.

Thanks all,

Regards,
Mohanbabu
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a c 132 V Motherboard
December 5, 2012 9:44:03 PM

I've had problems with speakers not working and no access to Realtek software.

I tried new speakers - same problem. I was hoping it's not a problem with my ASRock X79 MoBo.

I pulled out the driver CD that came with the MoBo and re-installed the original driver for Realtek. So far, so good.
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