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ERROR: Unsupported CPU Installed

Tags:
  • CPUs
  • Phenom
  • Product
Last response: in CPUs
July 8, 2011 9:15:09 PM

I recently had to replace my AMD Phenom II 910 with a Phenom II 945 and after checking that the cpu was supported on my motherboard ( http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en... ) I couldn't figure out what was wrong, HP says that the mobo supports Phenom II's 9xx/9xxe/8xx.

Is it possible that I need to update my BIOS, and if so, would that force me to reformat the hard drive?

Any ideas?

More about : error unsupported cpu installed

July 8, 2011 10:39:47 PM

The link you sent me shows the motherboard having an IDE connection next to the power and my original processor would not have worked on that motherboard, so I am still pretty sure it is still the model I gave
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July 8, 2011 11:17:06 PM

I really need a solution to this because Newegg does not allow returns of a CPU, only replacements. Any advice at all would be appreciated. (I type this with anger towards HP for all the problems they have caused me over the past few weeks)
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