ERROR: Unsupported CPU Installed

[DC0zy]

I recently had to replace my AMD Phenom II 910 with a Phenom II 945 and after checking that the cpu was supported on my motherboard ( http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01742903#N142 ) I couldn't figure out what was wrong, HP says that the mobo supports Phenom II's 9xx/9xxe/8xx.

Is it possible that I need to update my BIOS, and if so, would that force me to reformat the hard drive?

Any ideas?

 

[ghnader hsmithot]

what is your pc model number?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01635734&tmp_track_link=ot_recdoc/c01742903/en_us/c01635734/loc:1&lc=en&dlc=en&cc=us#N94

There also seems to be a violet 1 version.

And the support of HP isnt very good.

 

[DC0zy]

The link you sent me shows the motherboard having an IDE connection next to the power and my original processor would not have worked on that motherboard, so I am still pretty sure it is still the model I gave

 

[DC0zy]

I really need a solution to this because Newegg does not allow returns of a CPU, only replacements. Any advice at all would be appreciated. (I type this with anger towards HP for all the problems they have caused me over the past few weeks)

 

[ghnader hsmithot]

Could also be possible your cpu is a 125w.Since your mobo only supports 95w rated cpus then i think you might have a cpu revision C2.
What cpu revision is your current Phenom II X4 945?
Revision C2 is a 125 rated cpu
http://products.amd.com/(S(mnvada35vrugdwf4wmnd3545))/pages/DesktopCPUDetail.aspx?id=534

Where as C3 is a 95w rated cpu.
http://products.amd.com/en-us/desktopcpudetail.aspx?id=619

 

[DC0zy]

http://www.newegg.com/Product/Product.aspx?Item=N82E16819103809&cm_re=amd_phenom_945-_-19-103-809-_-Product --- This is the page I bought it from, it says it's a 95W (Fits 45 nm and is Deneb core)

 

[DC0zy]

If it helps,

Original CPU: http://www.google.com/products/catalog?hl=en&q=amd+phenom+ii+x4+910&bav=on.2,or.r_gc.r_pw.&biw=1366&bih=675&um=1&ie=UTF-8&tbm=shop&cid=10847428517013258721&sa=X&ei=bqwXTr25AqiwsALniPDBBw&ved=0CFQQ8wIwAQ

New CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16819103809&cm_re=amd_phenom_945-_-19-103-809-_-Product

Motherboard: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01742903#N94