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Can i exchange my hp laptop to a new one

Last response: in Motherboards
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March 13, 2012 10:36:49 PM

Hello,
I bought a new laptop on 26th dec 2011 and now the whole hardware and the mother board is defective i called several times to exchange my laptop they said they don't have a policy to exchange but replace the mother board as now i came to know that the board is not available so when i called them they said they cannot replace it could you help me with a suggestion.
I am from India(Bangalore) The model id HP 630 Hp laptop..

More about : exchange laptop

a b V Motherboard
March 13, 2012 10:59:20 PM

The best thing for you to do would be to call HP's customer service department again and inquire with them about your options. If you have a waranty, i do not see why they would not replace the laptop unless there are extenuating circumstances.
!