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No gpu output during games

Last response: in Graphics & Displays
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February 4, 2011 6:01:32 PM

I recently upgraded my gpu to a Gigabyte GTX 580. Since then, every time I try to launch a game, it plays for a few seconds before my monitor goes black and displays a "no input" message (the same one that displays when my computer isn't on), but the sound continues to play. I ran furmark for about 15 minutes and it reported no problems, and the temperature never rose above 60C. Occasionally (about 10% of the time) when I reboot after this problem, a windows error message will come up reporting bc code 116. I have tried uninstalling and reinstalling drivers several times to no avail. Thanks in advance for the help. If it matters, here are my specs:

mobo- Intel dx58so (1 month old)
CPU- i7 950 (1 month old)
GPU- gigabyte gtx 580 (new)
PSU- 1000w (I dont know the brand- about 2 years old)

If you need any other information, let me know.

More about : gpu output games

February 4, 2011 6:15:47 PM

You running one or two monitors?

Also, you got the latest drivers from nvidia website or from the cd that came with the card?
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February 4, 2011 6:19:22 PM

Just one. I got the drivers from the nvidia website.
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February 4, 2011 6:22:19 PM

For kicks and giggles, try connecting another monitor (have two connected) and see if this still happens.
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February 4, 2011 6:27:52 PM

I only have one, sadly.
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a b Î Nvidia
February 4, 2011 6:30:02 PM

What games......... and did you mess around it the nvidia control panel at all......... and did you try older drivers... ??? forgot, what are you using for a monitor..........hat was your old card and does that still work ?
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February 4, 2011 6:30:34 PM

Have you tried running memtest86+? If not, run it and see if you have any memory errors.
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February 4, 2011 6:55:13 PM

I can't run memtest at the moment (just ran of discs, as is my luck). I just ran the one in the Intel Desktop Control thing for a bit, and it seems to have done fine. I haven't tried older drivers yet, and I haven't touched the nvidia control panel. I've tried running Dragon Age and Fallout: NV. My monitor is a viewsonic something or other. max resolution 1680x1050.
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a b Î Nvidia
February 4, 2011 7:13:25 PM

Open the control panel and check the monitor's refresh rate. Should be 60Hz. Patch games if possible/reinstall maybe ? did you try your old card ?
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February 4, 2011 7:21:51 PM

My old card, a 9800gx2, works fine. All games are up to date. My monitor's refresh rate is 59hz and whenever I change it to 60, it reverts as soon as I close the settings window.
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a b Î Nvidia
February 4, 2011 7:37:38 PM

59 is okay. Bad card, can't be a bad slot if you tried the other card, or the power supply is not right.......... can't say more without the machine here. Did you try another PCI-E slot ? Does this board use a "card" if one of the PCI-E slots are unused ? I see at newegg there's a few complaints about black screen.
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February 4, 2011 8:49:50 PM

If the card is bad, why can it run furmark without crashing at all? Only games seem to crash the card.
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February 4, 2011 8:51:56 PM

I have this problem with a HD 4850. OCCT, Furmark, prime95 all show the card works. The card's ram is fine and the pci-e slot is fine too, but still I can't get it to work in some games. It just black screens and I have to hard restart to get my system back.

So I tried dual monitors and I can game on it without any issues. I still don't know what is wrong with it, but at least we have a workaround. Sounds like you *might* be having a similar problem.
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February 4, 2011 9:01:09 PM

Thats... odd. Is there any way to make the thing output in 2 monitor mode without actually needing a second monitor? I have a netbook, maybe I can rig that somehow.
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February 6, 2011 3:48:31 AM

Looking at my PSU voltages, they are 12.67v on the 12v 3.27v on the 3.3v and 5.04v on the 5v. I know a multimeter would be more accurate than software (I don't own one and am a bit tight on money at the moment), but I don't know if these voltages are "bad" or not. Anyone?
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February 6, 2011 4:15:29 AM

Also, the relevant portion of my dump file is this:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80065a14e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880105ca23c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
nvlddmkm+7b723c
fffff880`105ca23c 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`02689b88 fffff880`10accef8 : 00000000`00000116 fffffa80`065a14e0 fffff880`105ca23c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02689b90 fffff880`10aa0867 : fffff880`105ca23c fffffa80`063b3000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02689bd0 fffff880`10accd07 : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`065a14e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02689c80 fffff880`10b9bec1 : fffffa80`06551640 00000000`00000080 00000000`00000000 fffffa80`06339410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02689d00 fffff800`03715c06 : 00000000`037c738a fffffa80`05f9ab60 fffffa80`03a03740 fffffa80`05f9ab60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02689d40 fffff800`0344fc26 : fffff800`035ebe80 fffffa80`05f9ab60 fffff800`035f9c40 fffff880`01221534 : nt!PspSystemThreadStartup+0x5a
fffff880`02689d80 00000000`00000000 : fffff880`0268a000 fffff880`02684000 fffff880`02689630 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nvlddmkm+7b723c
fffff880`105ca23c 4883ec28 sub rsp,28h

SYMBOL_NAME: nvlddmkm+7b723c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4d27c6da

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------


Does this rule out PSU failure/bad card? because the report says it's a "GRAPHICS_DRIVER_TDR_FAULT"
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a b Î Nvidia
February 6, 2011 4:27:45 AM

uninstalls the video drivers. reboot. let windows install driver after reboot. then go to windows update and see if there's anything for your machine.
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February 6, 2011 6:01:21 AM

Done that multiple times. is there any way I can trace exactly which driver is causing the error?
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a b Î Nvidia
February 6, 2011 2:36:44 PM

From what I read it's a software problem. Try the oldest driver you can find for your video card.
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February 6, 2011 5:25:09 PM

I've heard rumor floating around that there is some compatibility issue between the Intel dx58so and the GTX card's drivers. I can't confirm this though, but it is a rumor... as little as that might help...
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February 6, 2011 8:54:28 PM

Hmmm, I don't know what this means, but I can run furmark seemingly indefinitely, but 3dmark06 causes the crash instantly. Does anyone know the difference between the two tests that would cause this?
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