My son turned on his computer and it stated that he has "corrupt files on the "c" drive and needs to check for consistency". When it checks, an error occurs it says bc of a "recently installed program" and "needs to restore" his computer. It then goes to a black screen with only the mouse visible. He re-started in safe mode and tried to restore and it goes to the original message that he has corrupt file son the "c " drive...ugh! Does anyone know how we can fix this?
Any help is greatly apprciated!!!!