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Cannot send email to myself

Last response: in Networking
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August 2, 2010 11:36:33 AM

I cannot send email to myself or my wife email address using the router, if I connect directly to the modem I can do it with no problem

More about : send email

Anonymous
August 2, 2010 12:42:10 PM

Can you use the internet otherwise when connected via the router ?
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August 2, 2010 2:13:51 PM

Who is your mail provider, and what program are you using to send email?
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August 3, 2010 11:05:49 AM

My Internet provider is Optimum, and yes I can access the Internet, receive & send email but not to my wife email.
We are using window mail and thunderbird, Vista window
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Anonymous
August 3, 2010 11:11:21 AM

If your e-mail provider has a webmail option (i.e. you just go to their e-mail home site via the internet and sign in, compose and send) try that instead of using an offline reader like Thunderbird.

If that works it suggests that the settings are wrong in Thunderbird.
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August 3, 2010 12:18:49 PM

it sounds like your router is blocking ports. If the program settings were wrong, it wouldn't matter if you had the router connected or not.
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August 3, 2010 12:35:59 PM

Linksys support accessed my computer and tried change the setting of the router but they failed to make it work. They concluded that it is a hardware problem with the router and I bought new one hoping it will fix the problem. I guess the routers start acting when I connected the router to the backup UPC I bought recently.
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